Desktop & web

Using a waiting room in RingCentral Rooms

Last updated on November 24, 2021

Table of contents

Waiting Room is a feature where Participants cannot join a meeting until the Host admits them individually or admits all of them from the Waiting Room. Hosts can click Admit to let in the new Participant immediately or click See waiting room to open the Manage Participants window. The Host can let all the Participants in by clicking Admit All.
 
Here are a few pointers when using the Waiting room feature:
  • When enabled, the Waiting Room feature overrides the Join Before Host option. The participants will be placed in the Waiting room until the Host admits them to the room.
  • The Manage Participants icon will illuminate when a new participant joins the meeting.
When this feature has been enabled, the meeting Host should be able to do the following:
  • Enable Waiting room during a meeting
  • Admit a participant to the Waiting room
  • Admit all participants from the Waiting room
  • Send participants to the Waiting room during a meeting 

Enable Waiting room during a meeting

  1. Tap Manage Participants.
  2. Tap More at the bottom right, then tap Put Attendee in Waiting Room on Entry to enable the feature.

Admit a participant to the Waiting room

  1. Tap Manage Participants.
  2. Tap Admit to immediately let the participant join the meeting. You can also tap See the waiting room if two or more participants are joining the meeting.

Admit all participants from the Waiting room

  1. Tap Manage Participants.
  2. Tap Admit all to let all the participants join the meeting. You can also hover on a participant's name to admit or remove participants one at a time.
Admit all participants in the waiting room

Send participants to the Waiting room during a meeting

  1. Tap Manage Participants.
  2. Tap the participant’s name, then tap Put in Waiting Room.
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