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Stay up to date with the latest features, improvements, and bug fixes for RingCentral AI Receptionist.
Release date: May 28, 2026
What's New
AIR for Shopify (customer beta): Merchants can now set up and manage an AI Receptionist for their Shopify store. The integration includes Shopify sign-in, AIR creation, and a dedicated dashboard with a Settings tab, plus two new skills — product lookup and order lookup — so AIR can answer customer questions about products and order status.
Dutch language supported: AIR has expanded its supported languages to include Dutch. Callers in Dutch-speaking regions can now interact with AIR in their preferred language.
New Latin American Spanish voices: Refreshed voice options with regional Latin American Spanish accents have been added to AIR for a more natural local experience.
Connect to Salesforce with a custom instance URL: Admins can now connect AIR to Salesforce accounts that use a custom instance URL.