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Release Notes > Engage Digital > July 2024

Release Notes

RingCentral Engage Digital | July 2024

Stay up to date with the latest features, improvements, and bug fixes for RingCentral Engage Digital.

VERSION 24.07.31

Release date: July 31, 2024

Added a setting to save email as .eml file when the email body is truncated (Beta)

VERSION 24.07.30

Release date: July 30, 2024

Improved retrieval of Facebook Creative ads
Improved behavior for opening chat in full screen for Engage Messaging for Android

VERSION 24.07.26

Release date: July 26, 2024

Added a button to "Download all attachments" for emails
Added minutes to the "Time" condition for Engage Messaging targeting rules

VERSION 24.07.25

Release date: July 25, 2024

Added support for agents to send WebP stickers, MP4 (H264), AAC and 3GP files on WhatsApp

VERSION 24.07.17

Release date: July 17, 2024

Allowed agents to delete messages scheduled for later (deferred sending)
Added multiple environment support for a DialogFlow Virtual agent

VERSION 24.07.16

Release date: July 16, 2024

Removed Google Business Messages channel as discontinued by Google

VERSION 24.07.15

Release date: July 15, 2024

Added a button to allow agent to copy thread id
Added new rules engine conditions to detect ads for Facebook and Instagram

VERSION 24.07.05

Release date: July 5, 2024

Added default handover message configuration for Intelligent Virtual Agent

VERSION 24.07.04

Release date: July 4, 2024

Added configurable handover message depending on agent presence or business hours for Intelligent Virtual Agent

VERSION 24.07.02

Release date: July 2, 2024

Released Dark mode for Admin section

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RingCentral Engage Digital | July 2024

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