The deadline to register with TCR has been extended. To continue or start using SMS, please register your company with TCR through your Admin Portal now to avoid delays or blocked messages. Learn more

Access, service, and grow your account from here.

Welcome to MyRingCentral

Hi, ${extension.contact.firstName}!

Account overview

Welcome to MyRingCentral

Hi, ${extension.contact.firstName}!

Home > MVP > Admin > Phone system > Downloading and saving your company’s IVR menus

Downloading and saving your company’s IVR menus

Last updated on February 25, 2022

If your RingCentral company account has IVR menus, you can download and save them as an XML file.

Note: To access your company’s IVR menus, you must be an admin with Auto-Receptionist role permissions.

Sign in to the Admin Portal as an admin.
Select Phone System from the top menu.
Go to Auto-Receptionist > IVR Editor.
Select Export to download your company’s IVR menus as an XML file.