RingCentral Live Reports provide access to queues and queue members’ call activity data near real-time. Formatted in easily configurable dashboards, Live Reports provides a snapshot of trending data metrics in an easy to read graphical format. With multiple views and filtering options, you can target your report to show exactly what you need to know.
You can access Live Reports via the left-hand navigation bar in the Analytics Portal. For more information on how to do this, see Accessing the Analytics Portal