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Need SMS help? Our dedicated SMS/TCR team is here for you. 
Chat with a live agent,
 ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.
Need SMS help? Our dedicated SMS/TCR team is here for you. Chat with a live agent, ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.
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Click here if you only need to receive SMS messages.
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Accessing the Analytics Portal

The RingCentral Analytics Portal lets you understand how RingCentral’s suite of products are used across your company to see usage statistics in real time or help you spot trends. Reports are presented as graphical representations of your account activities. They are based on queue, user, and endpoint activity.

Web browser

From your browser, enter the URL https://analytics.ringcentral.com. You will be redirected to the RingCentral Sign In page. Click
Authorize
, and then enter your RingCentral login credentials to open the Analytics Portal.

Admin Portal

When you have logged in to the Admin Portal, click on the
Reports
 tab in the top navigation bar, then click
Analytics
. You will be redirected to the analytics portal.

RingCentral desktop app

From your RingCentral desktop app, navigate to the left-hand navigation bar and click the screen icon for
Analytics
. A new browser tab will open, showing the Analytics Portal.

RingCentral mobile app

iOS

From the mobile app, click on your profile picture in the upper left corner. Scroll down to
Admin
, then tap
Analytics
. A new window automatically checks for authorization and redirects to the Analytics Portal.

Android

Tap on the menu icon at the top left, then tap
Analytics
. You will be redirected to the Analytics Portal.

In this article

Web browser
Admin Portal
RingCentral desktop app
RingCentral mobile app

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