Home > MVP > Deskphone & headsets > Overview > Assisted provisioning for Cisco deskphones

Assisted provisioning for Cisco deskphones

Last updated on July 27, 2022
This article explains how to set up your Cisco deskphone using assisted provisioning.

Before provisioning your Cisco deskphone

Provisioning your Cisco deskphone

  1. Go to the Admin Portal and sign in.
  2. Select Phone System in the top menu.
  3. Go to Phones & Devices > User Phones. Select the device with the DigitalLine or phone number that you want to assign to your Cisco deskphone and click its name in the Device column.
  4. On the next screen, click Set Up and Provision
  5. In the Setup & Provisioning window, begin typing the name of your Cisco deskphone, then scroll to find it in the dropdown. When you locate your deskphone, click its name, then click Next.
  6. Enter your phone’s IP address. Confirm the phone is connected to the same network as your computer. Click Next.
  7. A popup window will show the progress as the phone reboots and provisions itself. You'll get a confirmation notice once the process is complete.
  8. Click Done.
Note: If the setup fails, access the phone's web interface by typing its IP address in your browser's address bar.
  1. Go to Admin Login > Advanced. Enter the phone's username and password.
    • If you haven’t updated the username and password, use the following:
      •  ▪ Username: admin
      •  ▪ Password: admin
  2. Under the Provisioning tab, make sure the following parameters are set:
Profile Rule:
Provision Enable: 
Resync on Reset/Reboot:
Resync from SIP:
Resync after upgrade attempt:
© 1999-2022 RingCentral, Inc. All rights reserved.
We've sent you a link, please check your phone!
Please allow a full minute between phone number submissions.
There was an issue with SMS sending. Please try again. If the issue persists, please contact support.