Tax exemption FAQ

Last updated on April 12, 2022

Table of contents

Who can process a request for tax exemption on your account?

Your sales representative or account executive.

What are the requirements?

You will need to give your sales representative or account executive a tax exemption certificate.

How long will the process take?

It will take 2 to 3 business days.

Can customers get a refund for the months that they’ve paid tax?

The exemption becomes effective in the system from the date a valid exemption certificate was provided to RingCentral. RingCentral doesn’t provide a refund for back taxes as these have already been remitted to the taxing authorities.
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