Jira Cloud software users can seamlessly use their RingCentral app to receive Jira ticket notifications and update them without leaving the RingCentral app.
Features
Real-time notifications: Jira can post notifications to RingCentral conversations whenever a ticket is created or updated.
Easy access to key ticket information: Users can view the ticket summary, status, assignee, priority, ticket number and a link to the ticket.
Install to any conversation: The Jira Cloud add-in can be added to a direct, group or team message.
Update tickets: The Jira add-in posts messages with interactive buttons that can be used to update a ticket’s status, due date, or add a comment from within their RingCentral conversation.