RingCentral Archiver folder structure

Last updated on April 01, 2022
The RingCentral Archiver application lets you automatically archive RingCentral artifacts like voicemails, call recordings, SMS, and faxes into a third-party cloud storage provider
 
Once you establish a connection to your cloud storage account the archival process begins and the selected artifacts are automatically backed up to cloud storage.
  1. Sign in to your RingCentral online account.
  2. Go to More > Apps and Resources > Archiver. Ensure your cloud storage account is connected under the Accounts tab.
  3. Select Sync Options, then enable Turn On Backup.
  4. Select the data you want to back up
  5. Click Save.
Note: The supported cloud storage accounts are Dropbox, SFTP, Box, and Google Drive. Visit RingCentral Archiver Overview to learn more.
 
Once the setup is complete, the RingCentral Archiver creates the following folder structure:
Folder structure
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