Submitting your Porting order
=============================
Moving a phone number to
RingCentral
? Here's a step-by-step guide to ensure your number transfer goes smoothly.
How to submit your local number for porting
-------------------------------------------
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Note
Make sure to review the [RingCentral porting blackout dates for 2026](https://support.ringcentral.com/article-v2/Submitting-your-Porting-order.html?brand=RingCentral&product=RingEX&language=en_US&pills-nav=faqs#porting-faq_blackout-dates ""). Porting isn't supported on these dates due to limited staffing during holidays and vendor or carrier closures.
* Check your number(s) for portability into
RingCentral
using the [portability check option](https://support.ringcentral.com/porting.html "").
* Gather the information necessary for submitting your porting request:
* The number(s) you are porting
* Your account number (this number often differs from your wireless phone number)
* Your account's PIN/passcode (if applicable)
* The physical address associated with the numbers (no PO boxes)
* Sign in to the [
Admin Portal
](https://service.ringcentral.com "").
* Click the **Phone System** tab.
* Click **Phone Numbers** (a), then click **Number Port In** (b).
* Click **Port In Numbers** .
* In the **Port in Numbers: Select Number Type** popup, click **US or US territory Local Number** (a), then click **Next** (b).
* Under **Are you ready to port your numbers?** , check the boxes next to each statement (a) to make sure you're ready to sign the Letter of Authorization (LOA) and transfer your number(s). When you're done, click **Next** (b).
* In the **Enter the numbers you'd like to port over** step, enter the numbers you want to move to
RingCentral
, separated by commas. If you're transferring numbers from both an external carrier and between RingCentral brands, visit [Submitting unified porting requests](https://support.ringcentral.com/article-v2/submitting-unified-porting-requests.html?brand=RingCentral&product=RingEX&language=en_US "").
* Alternatively, you can import numbers by clicking **Import numbers using Excel** . Click **Select file** to upload your Excel spreadsheet.
* Click **Next**.
* Under **Review the numbers you'd like to port over** , click the Assign to dropdown next to each number if you want them to go to a specific company number (a). This includes your main company number, auto-receptionist, or DirectLine (optional). Click **Next** (b).
Note
If you don't have placeholder numbers, you might be charged additional fees.
* Click **Confirm** in the popup window.
* Fill in the information in the **Carrier account details** section.
* **First name**
* **Last name**
* **Account Type** : Select *Business* or *Residential*
* **Billing Telephone Number (BTN)**
* **Company name**
* **Account number**
* **Account PIN**: Your account may or may not have an account PIN. Please check with your provider.
* **Upload latest provider bills** : To comply with FCC regulations, please provide a copy of your latest bill that is no more than 30 days old. Including your Customer Service Record (CSR) can also help prevent potential porting issues.
Note
If you place multiple porting orders, a prompt will ask if you want to copy this information from your first order.
* Fill in the information in the **Physical service address** section. The address you enter should be the location where your numbers are registered with your current provider.
* If needed, you can add more information about your address under **Additional address information** (optional).
* Enter your personal details under **Your contact information for transfer**.
* Scroll through the **Letter of Authorization** and check the box next to the agreement.
* Click **Next**.
* Update the **Preferred Port In Date** if you want the number ported later than our earliest available date (optional).
* Review details about your porting order, then click **Submit order** .
* Click **Close**.
How to check the status of your local number porting order
----------------------------------------------------------
* Sign in to the [
Admin Portal
](https://service.ringcentral.com "").
* Go to **Phone System \> Phone Numbers \> Number Port In**.
**Additional resources**
[Submitting unified porting requests](https://support.ringcentral.com/article-v2/submitting-unified-porting-requests.html?brand=RingCentral&product=RingEX&language=en_US "")