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Managing a team's members as a super admin in the
RingCentral app desktop and web | RingCentral app 

RingCentral app super admins have several options for managing that team’s members, such as viewing members, adding new members, removing members, making existing members a team admin, and revoking a member’s team admin permissions.

Viewing team members as a super admin

As a super admin in the RingCentral app, you can view the members of any private or public teams even if you’re not a member of that team.
1. Navigate to Contacts via the left-hand navigation bar.
2. Click Public teams or Private teams under Team Administration in the left pane.
3. Hover over the team you want to view the members, then click the Team settings icon at the far right. You can find a full list of team members under the Team members tab.

Adding members as a super admin

As a super admin in the RingCentral app, you can add members to any team you’re a member of (even if you’re not a team admin). If you’re not a member of that team and want to add another member, you have to join that team first. For more info about joining a team, visit Joining a team as a super admin in the RingCentral app desktop and web.
1. Navigate to Contacts via the left-hand navigation bar.
2. Click Public teams or Private teams under Team Administration in the left pane.
3. Hover over the team you want to add a member to, then click the Team settings icon at the far right.
4. Click the Add team members icon at the right side of the search field.
5. In the Members field, type the name of a user in the field and select from the dropdown menu that appears
OR
Enter a list of email addresses separated by commas or semicolons.
6. Click Add.
Note: If you’re inviting a non-RingCentral app user to a team, they will receive an email prompting them to set up an account so they can begin conversing with your team.

Removing a team member as a super admin

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3. Click on the query you want to use 
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5. Launch the query by clicking on an option within the query, or by hitting Enter on your keyboard at the end of the text

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3. Click on the query you want to use 
4. Choose amongst the options such as true or false, or enter the search text
5. Launch the query by clicking on an option within the query, or by hitting Enter on your keyboard at the end of the text

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  • Level  1: Allows you to specify the message contents that trigger the condition
    • Level 2: Specifies the message contains certain words or text
    • Level 2: Specifies the message does not contain certain words or text
  • Level 1: Allows you to specify a list of comma-separated keywords for the text search
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