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Using keyboard shortcuts in the RingCentral app
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RingCentral app has keyboard shortcuts to simplify your navigation within the app, whether that’s returning to a previous conversation or making changes to a message.
To learn more about the keyboard shortcuts you can use in the app, navigate to the Settings menu via the Settings gear icon at the bottom left in the left-hand navigation bar. From there, select the Keyboard shortcuts tab in the left pane.
Available keyboard shortcuts are separated by a Conversations and Message composition section. Let’s review each of these keyboard shortcuts below.
Keyboard shortcuts for conversations
The following shortcuts can be used in a conversation:
| Action | Mac | Windows |
| Previous | Option + ↑ | Alt + ↑ |
| Next | Option + ↓ | Alt + ↓ |
| Search | Command + F | Ctrl + F |
| Switch conversation | Command + K | Ctrl + K |
| Toggle show unread | Command + Shift + U | Ctrl + Shift + U |
| Increase text size | Command + “+” | Ctrl + “+” |
| Decrease text size | Command + “-” | Ctrl + “-” |
Keyboard shortcuts for message composition
The following shortcuts can be typed while composing a message.
| Action | Mac | Windows |
| Dismiss dialogs | Esc | Esc |
| Emoji (smileys) | :smile: | :smile: |
| @Mention* | @[name] | @[name] |
| Edit last message | ↑ | ↑ |
| Undo edit | Command + Z | Ctrl + Z |
* do not include brackets [ ] when using this action
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