As stated above, members of a conversation can be found under either the Members section or the Guests section. The Guests section contains members of the RingCentral app that have been invited as guests to your account — that is, users not a part of your company.
Members appear as their profile pictures in this section. If you’d like to learn more about a member of that conversation, you can simply select their profile picture to reveal their name, their status, their job title, email address, and buttons with associated actions you can take with that member. These actions may include the following: