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Updating your emergency address in RingCentral app
desktop and web | RingCentral app
Update your physical address on record with the RingCentral app for emergency calls. Your saved address will be visible under this section. If you don’t provide an emergency address, you will be limited to making calls only to extensions in your organization.
If you are an SMB customer, you will be asked to review and complete your user profile after activating your user account. After activating your account, you can still update your regional settings in the Settings menu of the RingCentral app. Not sure which customer you are? Click here to learn more.
Setting your emergency address during user account setup
1. Click Review or Edit on the Complete your profile card.
2. Click Emergency address.
3. Click Update.
4. Make any necessary changes to the emergency address fields.
5. Select Confirm.
6. Click Save.
Updating your emergency address via Settings
1. Navigate to Settings via the left-hand navigation bar.
2. Select the Phone tab from the left pane.
3. Click Edit at far right of the Emergency address.
4. Make any necessary changes to the emergency address fields.
5. Select Confirm.
Note: Only users with DigitalLines can make outgoing calls to external numbers and will have the option to change their emergency address in the Settings menu. To learn more, see Phone Numbers - RingCentral DigitalLine Overview.
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