How do I cancel or change my account?
Before you go, give us a chance to make it right! We’d love to chat.
We’d hate to lose you, especially over something we can fix. Click “Ask RingCentral” in the bottom right corner of your screen ↘ to let us know how we can help. You will be connected with a RingCentral team member between the hours of 9:00 a.m. to 9:00 p.m. EST Monday through Friday.
Cancelling Account page
Cancelling Account page mobile view
If you prefer to talk to us on the phone, you can reach us at 866-733-0810 within the following hours:
We’re here to help! 
Monday to Friday
9:00 a.m. EST to 9:00 p.m. EST
Things to consider
Before you go, there are a few things you might want to do first, like: backup your call logs, export your contacts, export your IVR menu and any other data you’d want to take with you. Follow the link to our departure guide for additional help.
Updating your payment information?
If you need to update your payment information, either log in to your RingCentral account, chat with us, or give us a call at 866-733-0810.
Please have your account number and credit card ready.
Making changes to your account?
We understand that situations can change quickly. If you have questions or need to adjust your account, call us and we’ll put you in touch with your dedicated account manager.
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