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Release Notes

RingSense for Sales | Q1 2024

Stay up to date with the latest features, improvements, and bug fixes for RingSense for Sales.

Q1 2024

Release date: April 12, 2024

(Note: feature may be visible in app as a beta feature prior to this date)

Introduced the following features
  • Integration between RingSense and MS Teams to import Teams meeting recordings into RingSense.
  • CRM Integrations Updates
  • Read integration from Zendesk to RingSense
  • Write integration from RingSense to Zoho 
  • Transcription of calls in Spanish.

Release date: March 29, 2024

Introduced the following features
  • Allow users to manually link a call to a specific deal by searching based on opportunity name.

Release date: March 15, 2024

Introduced the following features
  • Enable email and in-app notifications for calls activities (e.g., comments, feedback, scorecards, call shares, mentions). 
  • Provide the user capabilities to manage email and in-app notifications settings so that users could manage their notifications according to their needs.
  • Allow users @ mention other RS users in Comments.
  • Introduced new data on call details page for customer contact info and AI insights around objection and frustration reasons.
  • CRM Integrations Updates: 
    • Read and write integration between Bullhorn and RingSense
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