Our latest and greatest

September 2022 / Version 22.3.30

Mute conversations

Work distraction-free by turning off notifications for low-priority conversations.

For any team, select Mute conversation from the More menu. You'll only get notified when you are @mentioned.

Pick your Enter key preference

Pressing your Enter key to send messages is the default, but you can now change it to add a new line instead.

Go to your settings to change your preference anytime if you want to try it the other way.

September 2022 / Version 22.3.30

Background noise reduction

Keep phone calls distraction-free by removing the sounds of barking dogs, leaf blowers, and other unwanted noises.

You can either go to your Settings to turn it on for all calls or tap on the Background Noise Reduction icon during a call.

Mute conversations

Work distraction-free by turning off notifications for low-priority conversations.

For any team, select Mute conversation from the More menu. You'll only get notified when you are @mentioned.

Message field improvements

Our new expanded message field makes it easier to express yourself.

We've made the message field larger to give you more space and you also can now access the emoji library as you write.

What else is new? 

Improved network quality indicator (NQI)

It's now simpler to understand your network connection performance while using the app.

Automatically adjust mic volume

Set your microphone to adjust the volume to match others on the call automatically.

Improved network quality indicator (NQI)

It's now simpler to understand your network connection performance while using the app.

July 2022 / Version 22.3.10

Use the search bar to find settings

Finding the settings you want just got easier. Just use the search bar.

Want to modify your notifications? Or select a new virtual background? Use the top search bar on the Message tab to look for any setting you want to change.

Mark a message as unread in a conversation

Manage your work efficiently with a new way to mark conversations as unread.

Now you choose any point in a conversation to mark messages as unread. This way you can remind yourself to go back and respond to a thread when you're ready and when it's more convenient.

June 2022 / Version 22.2.30

Forward all your calls (Beta)

Going on a break or a vacation? Forward all of your calls with a single tap.

Send calls to voicemail, a coworker, or an external number. Set an optional start/end date so that calls get forwarded based on your schedule.

Video highlights in meeting summaries

Quickly view the important moments of any recorded meeting.

We’ll automatically generate summaries, transcripts, video highlights, and more to get you caught up on what you missed.

May 2022 / Version 22.2.20

Bridged Call Appearance (BCA) improvements

You can select any of your BCA extension phone numbers to be your Caller ID.

Search delegated extensions

Find delegated lines and make calls directly to the extension or phone number from your Contacts tab.

Support for French 4-digit short codes

Customers who are on the French dial plan can now use the 4-digit short codes to reach public services, such as 10XX for telephone operator services and 39XX for French Public services.

April 2022 / Version 22.2.10

Integrate your business apps

Add apps like JIRA, Trello, and Github into team messaging to streamline workflows and reduce app switching.

View and edit meeting details

In-app editing of meeting details simplifies management for hosts. Meeting participants can now also view meeting details in the app.

Customized meeting notifications

Customize when you’re notified about the start of an upcoming meeting so you can prepare yourself.

Advanced meeting insights

Advanced meeting insights use proprietary AI to generate a highlight reel of those meetings you missed. Discover the primary topics of discussions, search for key themes, and listen to just what’s important to you.

Background noise reduction

Keep video meetings distraction-free by removing the sounds of barking dogs, leaf blowers, and other unwanted noises.

Phone tab improvements

Now your dialpad is front-and-center in the phone tab and your call history is all in one place. You can also make more room on your desktop by using our new compact phone view.

Call forwarding improvements

Much like an e-mail out-of-office, new call forwarding improvements allow you to pick a start and end date and choose whether calls should go to voicemail, a colleague, or another number.

Queue call pick up

When a primary agent is busy, calls can be routed to a pickup agent so you can minimize wait time for your customers.

Assign a new admin

If the last remaining admin leaves a team, any of the remaining team members can assume or assign admin rights to the team.

Phone audio source notification

Get a notification when you’re using different sources for your microphone and speakers to reduce echo and improve sound quality to other participants.

Paging for Quick contacts

You can add your paging only contacts to your Quick contacts.

Phone settings update

The layout of phone settings in the mobile and desktop apps are now consistent, making it simpler to customize your experience in the app.

SMS failed to send indicator

When text messages fail to send, a failure indicator will let you know your message wasn’t delivered.

Global MVP for Lithuania

RingCentral Global MVP is now available in Lithuania.

Bring Your Own Carrier (BYOC) Uruguay

Use your existing carrier for calls in Uruguay with our dial-plan support.

Third-party software report

Find our third-party software licenses on the About page in Resource Center.
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