This article provides information on how to configure video settings in the RingCentral app.
 
RingCentral app lets you configure settings related to the Video feature in the RingCentral app. You can configure settings such as what video service you’d like to use to host a meeting and settings of your selected video service.
 
To access your Video settings, select the Settings gear icon at the bottom of the side menu bar. From there, click the Video tab in the left pane.

Configuring General settings

You can configure the following settings under the General settings section: 
  • Video service: Select which app you'd like to use to start a meeting. Please note that this setting may not be available for every user, but if you have this option, click the dropdown menu and select one of the following:
  • RingCentral Meetings: When selected, you can use the RingCentral Meetings embedded in your RingCentral app to start or schedule a meeting. Additional settings will also be available when this video service is selected:
  • Meeting settings
  • Personal Meeting ID
  • Host key
  • RingCentral Video: When selected, you can use the RingCentral Video to start or join a meeting. Additional settings will also be available when this video service is selected:
  • Meeting settings
  • Personal Meeting ID
  • Meeting settings: Select the Edit button to open the RingCentral Meetings or RingCentral Video settings. Depending on which option you selected for Video service, you will have different settings to configure. You can only configure this setting in the RingCentral desktop app and RingCentral Video web
  • Personal Meeting ID: Select the Edit button to open your Personal Meeting ID settings. Depending on which option you chose for your Video service, you may have different Personal Meeting ID settings to configure. We’ll review those settings in the next section
  • Host key: This setting will only appear if you have selected RingCentral Meetings via the Video service dropdown. You can use this key to claim host control of a meeting using RingCentral Meetings or start a meeting from a room system

Configuring Personal Meeting ID settings

A Personal Meeting ID is the specific meeting ID you can use for all your meetings moving forward. Using this ID helps participants associate the meeting to your name, which can be useful when you meet with the same people frequently. 
 
When you choose to edit your Personal Meeting ID setting, you can configure the following settings:
  • Personal Meeting ID: Click on this field if you want to customize your Personal Meeting ID. This ID should be 9 digits for RingCentral Video and 10 digits for RingCentral Meetings
  • Allow participants to join before host: For your Personal Meeting ID, check the box to allow participants to join your meeting even if you haven’t joined yet
  • Mute audio for participants: Check the box to mute participants when they join your meeting. This setting will only appear if you have selected RingCentral Video via the Video service dropdown menu
  • Turn off camera for participants: Check this box to turn the camera off for all participants when they join your meeting
  • Turn off camera for host when joining meeting: Check this box to turn your camera off when you start a meeting that you’re the host of. This setting will only appear if you have selected RingCentral Meetings via the Video service dropdown menu
  • Require password: Check this box if you’d like to require a password entry before any participants can join your meeting. When this setting is enabled, a Set password box will appear for you to enter the password for your meetings. You can only set alphanumeric combinations as the password
  • Audio options: Select from the dropdown menu to use Internet audio only, Telephone only, or Telephone and Internet audio for your meeting audio source. This setting will only appear if you have selected RingCentral Meetings via the Video service dropdown
  • Only host and moderators can share screen: Check this box to only allow you and moderators to share your screen during your meeting. This setting will only appear if you have selected RingCentral Video via the Video service dropdown menu
  • Use Personal Meeting ID for instant meetings: Check this box to enable the use of your Personal Meeting ID number to start your meetings. Customize your Personal Meeting ID in the field at the top of the modal window