RingCentral Office - Call Handling

February 2019

What's New?

  • Enterprise Dial Plan
Max Extension Length (8 digit) – customers requiring a larger dial plan will be able to increase extension lengths from 6 to 8 digits. Multi-site customers can also configure longer site codes and short extensions.
Outbound Call Prefix – an optional setting allowing users to dial a single digit to distinguish between dialing internal vs external numbers.
Site Codes Template – A new template will be available for site code setup which will allow dial plan changes to be completed offline and implemented quickly after upload.
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