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Home > RingCX > Explore
Frequently asked questions
Admins

Account and user management

Getting started

Using and managing

Set up and configuration

Integrations

Agent settings and assignments

Agent experience

Getting started

Scripting

Using and managing

Agent settings and assignments

Digital channels

Digital channels connection

Channel configuration

Inbound routing

Getting started

Agent settings and assignments

Using and managing

Set up and configuration

Outbound routing

Getting started

Agent settings and assignments

Using and managing

Set up and configuration

Developer tools

Getting started

Set up and configuration

Billing

Supervisors

Getting started

Agents

Getting started

Calls

Digital interactions

Stats

Scripts and notes

Analytics

Getting started

Billing

Real-time reporting

Getting started

Widgets and dashboards

Historical reporting

Getting started

Metrics and attributes

Reports

Dashboards

Integrations

Chrome Extension

Set up and configuration

Dynamics 365

Getting started

Freshdesk

Set up and configuration

Using and managing 

HubSpot

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Salesforce

Getting started

Set up and configuration

Using and managing 

ServiceNow

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