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Home > RingEX > Fax > Unable to attach a document in a fax

Unable to attach a document in a fax

Last updated on March 29, 2022
The document you’re trying to attach in a fax must meet RingCentral technical requirements.

Issue

You’re having trouble attaching documents to a fax.

Resolution

If you’re unable to attach a document, make sure:
  • The attachment’s file format is supported. Learn more
  • The attachment’s file name doesn’t include ampersands (&) or other special characters.
  • The attachment doesn’t have more than 200 pages.
  • The combined size of all attachments isn’t larger than 50 MB.
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