Configurations and settings for connecting third-party SIP devices to RingCentral Video with RingCentral Room Connector
Last updated on May 19, 2022
Using Polycom devices with RingCentral Room Connector
Confirming security configurations for Polycom devices
RingCentral enforces TLS/SRTP to ensure the highest level of security for your meetings. If your devices are already enabled for the highest level of security, you may not need to adjust these settings. If you are unsure about the security of your devices, continue reading to learn how to make any necessary changes.
Polycom device administration
Set the following security settings for your Polycom device.
- Go to Security > Global Security.
- Under Encryption, select Required for All Calls for Require AES Encryption for Calls.
- Click Save.
Set the following network settings for your Polycom device.
- Go to Admin Settings > Network > IP Network.
- Under SIP, select TLS for Transport Protocol.
- Click Save.
Using Cisco devices with RingCentral Room Connector
Uploading standard certificates for Cisco devices
Cisco devices do not have “out-of-the-box” certifications, so they require updates to connect via RingCentral Room Connector. Any customers who want to keep their TLSverify settings ON during a meeting must upload standard certificates to their endpoints.
Read Cisco’s article on how to add certificates on room and desk devices and Webex boards.
GoDaddy certifications can be downloaded from their website:
Using Lifesize devices with RingCentral Room Connector
Lifesize devices work with RingCentral Video Connector in both registered and un-registered configurations.
Enabling or disabling support for SIP calls
You can clear Use SIP by going to Preferences > SIP Registrar 1 (and 2) > General when the system is not in a call.
Disabling support for H.323 calls
You can clear Use H.323 by going to Preferences > H.323 > General when the system is not in a call.
Learn more by reading about Lifesize documentation.
© 1999-2022 RingCentral, Inc. All rights reserved.