Verified devices for RingCentral Room Connector

Last updated on November 22, 2021

Table of contents

RingCentral Room Connector allows third-party SIP-based hardware to join RingCentral Video meetings.

Polycom

Device
 RingCentral-verified 
 Customer or partner self-reported 
HDX 6000
 
HDX 8000
 
Trio 8800 Collaboration Kit
 
RealPresence 500
 
RealPresence 700
 
Poly X50
Poly X30
Poly X70  
G7500
 
To learn more about the configuration of your Polycom devices, visit Configurations and settings for devices for RingCentral Room Connector.

Cisco

Device
 RingCentral-verified 
 Customer or partner self-reported 
DX80
 
Cisco Room 55
 
Room Kit Mini
 
Cisco Board 55S
 
To learn more about the configuration of your Cisco devices, visit Configurations and settings for devices for RingCentral Room Connector.

Lifesize

Device
RingCentral-verified
Customer or partner self-reported
LifeSize Icon 220
 
LifeSize Icon 300
 
LifeSize Icon 400
 
LifeSize Icon 450
 
LifeSize Icon 500
 
LifeSize Icon 600
 
LifeSize Icon 700
 
LifeSize Icon 800
 

Recommended software version

  • LS_RM3_3.4.6 (3340)

Deployment configuration

  • Stand-alone SIP endpoint. 
  • The devices need to be unregistered from the Lifesize cloud for now for it to work. Lifesize and RingCentral are working diligently on troubleshooting the issues.
Note: If you do not find your device on this list, it does not mean the device is not supported. It means we have not verified this device in our testing or customers/partners have not provided information on whether this device works with RingCentral Room Connector. Please continue to try it with RingCentral Room Connector and let us know your feedback.
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