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Enable Waiting Room Feature for RingCentral Meetings

The RingCentral Meetings app will retire soon. Upgrade and optimize your experience with

RingCentral Video

. Learn more.

Waiting Room

is a feature where Participants cannot join a meeting until the Host admits them individually or admits all of them from the Waiting Room. Hosts can click

Admit

to let in the new Participant immediately or click

See waiting room

to open the

Manage Participants

window. The Host can let all the Participants in by clicking

Admit All

.

NOTE

: This feature is

disabled

by default. Account administrators can enable this feature for the entire account. Users can also enable this in their own extension settings. 

Click on the links below to learn more.

Enable Waiting room for the entire account

Log in to the RingCentral account . Click here for more information.
Go to
Meetings
>
Meetings Settings
.
Scroll down to
In Meeting (Advanced)
, then toggle switch to enable
Waiting room
. Click
Turn On
 to confirm.

Select who needs to be admitted to the waiting room.

All participants
: All participants joining your meeting will be admitted to the waiting room. 
Guest participants only
: Only participants who are not on your RingCentral account or are not logged in will be admitted to the waiting room. If not logged in, they will have an option to log in. 

NOTE:

If Guest participants only is enabled, you can also enable the option to allow internal participants (users on the account), to admit guests from the waiting room if the host is not in the meeting. 

(Optional) Click the

Lock

icon to make this setting mandatory for all users in the account. Click

Lock

to confirm the setting.

(Optional) Click the

Pencil

icon to customize the Waiting room's title, logo, and description.

Enable Waiting room for your own extension

Log in to your RingCentral account . Click here for more information.
Go to 
Settings
>
Meetings
.
Scroll down to
In Meeting (Advanced)
, then toggle switch to enable 
Waiting room
.

Select who you want to admit to the waiting room.

All participants
: All participants joining your meeting will be admitted to the waiting room. 
Guest participants only
: Only participants who are not on your RingCentral account or are not logged in will be admitted to the waiting room. If not logged in, they will have an option to log in. 

NOTE:

If Guest participants only is enabled, you can also enable the option to allow internal participants (users on the account), to admit guests from the waiting room if the host is not in the meeting.

Enable Waiting room for an individual meeting

Before you can enable

Waiting Room

for an individual meeting, you must enable it in your meeting settings.

Log in to your RingCentral Online account and go to
More > Meetings > My Meetings
.
Click a meeting topic to edit it or schedule a new meeting.
Under
Meeting Options
, check
Enable Waiting Room
.
Click
Save
.

In this article

Enable Waiting room for the entire account

Enable Waiting room for your own extension

Enable Waiting room for an individual meeting

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