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Configuring notifications and sounds in the Phone app

This article explains how to configure notifications and sounds for RingCentral Phone app.

You can choose when and how you’d like to be notified of new activity in the RingCentral Phone app.

You’ll need to update your notifications and sounds for the desktop and web appand the mobile app separately. You can also use the Admin Portal to configure email and text message notifications , and if you’re an admin, you can update other users’ preferences. 

  1. Open the RingCentral Phone app.
  2. Click the
    Settings
    gear icon in the bottom menu bar.

    Click the Settings gear icon

  3. Go to
    Notifications and sounds > Notifications
    .
    • Bounce app icon or Flash app icon
      will bounce (Mac) or flash (Windows) the RingCentral Phone app icon in your dock or start bar when you receive a notification. You can select
      bounce or flash once
      ,
      continuously
      , or
      not at all
    • Display missed events in the taskbar
    • Display incoming call in notification center

      Go to Notifications.

  4. Go to
    Notifications and sounds > Sounds
    .
    • Microphone
      : Click the dropdown to select the source of your audio input, such as your microphone, default computer microphone, etc. 
    • Automatically adjust microphone settings
      is on by default and automatically adjusts your microphone volume. Note: If you’re experiencing audio feedback, you may want to turn this setting off.  
    • Speaker
      : Click the dropdown to select the source of your audio output, such as your headphones, computer speakers, etc.
    • Ringer
      : Click the dropdown to select where you want to hear the audio for an incoming call.
    • Volume
      : Adjust the volume of the RingCentral Phone app. Note: This operates independently from your computer volume settings.
    • Ringtone
      : Select a ringtone for incoming calls. Click each sound to hear a preview. You can also click
      Add New
      to upload an audio file from your computer to use.

      Go to Sounds

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