Need SMS help? Our dedicated SMS/TCR team is here for you. Chat with a live agent, ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.
Click here if you only need to receive SMS messages.
Need SMS help? Our dedicated SMS/TCR team is here for you.
Need SMS help? Our dedicated SMS/TCR team is here for you. Chat with a live agent, ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.
Configuring notifications and sounds in the Phone app
This article explains how to configure notifications and sounds for RingCentral Phone app.
You can choose when and how you’d like to be notified of new activity in the RingCentral Phone app.
You’ll need to update your notifications and sounds for the desktop and web appand the mobile app separately. You can also use the Admin Portal to configure email and text message notifications , and if you’re an admin, you can update other users’ preferences.
Open the RingCentral Phone app.
Click the
Settings
gear icon in the bottom menu bar.
Go to
Notifications and sounds > Notifications
.
Bounce app icon or Flash app icon
will bounce (Mac) or flash (Windows) the RingCentral Phone app icon in your dock or start bar when you receive a notification. You can select
bounce or flash once
,
continuously
, or
not at all
.
Display missed events in the taskbar
Display incoming call in notification center
Go to
Notifications and sounds > Sounds
.
Microphone
: Click the dropdown to select the source of your audio input, such as your microphone, default computer microphone, etc.
Automatically adjust microphone settings
is on by default and automatically adjusts your microphone volume. Note: If you’re experiencing audio feedback, you may want to turn this setting off.
Speaker
: Click the dropdown to select the source of your audio output, such as your headphones, computer speakers, etc.
Ringer
: Click the dropdown to select where you want to hear the audio for an incoming call.
Volume
: Adjust the volume of the RingCentral Phone app. Note: This operates independently from your computer volume settings.
Ringtone
: Select a ringtone for incoming calls. Click each sound to hear a preview. You can also click
Add New
to upload an audio file from your computer to use.