Need SMS help? Our dedicated SMS/TCR team is here for you. Chat with a live agent, ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.
Click here if you only need to receive SMS messages.
Need SMS help? Our dedicated SMS/TCR team is here for you.
Need SMS help? Our dedicated SMS/TCR team is here for you. Chat with a live agent, ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.
You can manage the Chat window during a meeting with the RingCentral Meetings Desktop. You can do the following when you click
Chat
on the in-meeting dashboard.
Pop out or Merge the Chat window
When you click
Chat
on the in-meeting dashboard during a meeting, the Chat window will appear on the right side of your meeting window.
When the Chat window is merged, click the
drop-down arrow > Pop-Out
to unmerge the Chat window.
When the Chat window is popped out, it will appear in the middle of your meeting window. You will have the same controls and options when the Chat window is merged, popped out or when the main meeting window is minimized. You can click
More > Merge to meeting window
to merge to the main meeting window.
When the main meeting window is minimized, you may not see the
Merge to Meeting Window
option. Click
Exit Minimized Video
first to see the option again.
Chat Everyone or a Participant
If you are the Host of meeting, you can manage how Participants can chat during the meeting.
On
To:
, click the drop-down option to set the chat recipients to
Everyone
or to a
Participant
.
Click
More
, and select under
Allow attendees to chat with
the
Host only
or with
Everyone
.
Save Chat
Click
More > Save chat
to save the chat for your meeting
If you have enabled
Auto-saving chats
in your online account. The text conversation in your meeting will be automatically saved after the meeting is ended. A text file is saved in your local folder where meetings recordings are stored.
NOTE
: You can type a maximum of 1025 characters in thechatbox, including spaces.