RingCentral HIPAA Compliance

This article provides an overview regarding the HIPAA compliance of RingCentral.

If a customer is a Covered Entity or a Business Associate as defined under the Health Insurance Portability and Accountability Act (HIPAA) and it will use RingCentral services to create, receive, transmit, or maintain PHI, the customer must request a Business Associate Agreement (BAA) from RingCentral. In that situation, RingCentral will act as a Business Associate, and it will manage its HIPAA obligations accordingly.

The RingCentral BAA further outlines the respective HIPAA obligations of both RingCentral and the customer.

Please note that the customer is ultimately responsible for determining their organization’s overall compliance with HIPAA.