Need SMS help? Our dedicated SMS/TCR team is here for you. Chat with a live agent, ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.
Click here if you only need to receive SMS messages.
Need SMS help? Our dedicated SMS/TCR team is here for you.
Need SMS help? Our dedicated SMS/TCR team is here for you. Chat with a live agent, ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.
This article describes the RingOut Settings you can configure on the RingCentral Phone App.
How to configure the RingOut settings of your RingCentral Phone for Desktop
Log in to your RingCentral Phone.
Click the
Settings
(the Gear icon )
button.
Click
Calls
, and then select the
Outgoing
tab.
The RingOut feature can be configured by setting up the following options:
Calling Mode
If your extension does not have an assigned Desk phone or DigitalLine, you will not see the option to select
Direct dial
.
If your extension has an assigned Desk phone or DigitalLine, you will have the option to switch between the following calling modes:
Direct Dial
- use your computer (requires a mic) to place a direct outgoing call using the RingCentral Phone for Desktop.
RingOut
- use a non-RingCentral device for placing the call, then connect to the called party using your RingCentral service. This feature is enabled by default and does not need to be disabled to use the Direct Dial option.
Default Number
The Default number is the number that RingCentral will call when you initiate RingOut. You can select the Default number from your extension's list of Forwarding numbers. To add or edit your extension's Forwarding numbers, go to Adding a Forwarding Number.
Prompt me to dial 1 before connecting the call
If enabled, you are required to press 1 within 25 seconds before RingOut connects your call to the called party.
Local Dialing
The default Area code that will be used for 7-digit dialing
Outbound caller ID
Select the number you want to display when you make outgoing calls or texts.
In this article
How to configure the RingOut settings of your RingCentral Phone for Desktop