Home > RingCentral app > App integrations
Desktop & web
Managing app integrations in the RingCentral app
| RingCentral app
As we discussed in Intro to RingCentral app integrations, you can set up app integrations to receive notifications from third-party services that you use every day to get more work done without leaving the app. You can add these apps in any of your conversations to receive updates and events happening on the third-party app.
Once you've integrated an app, you can manage your apps via the Apps tab in the conversation details panel and via the My apps tab in the Apps menu.
Viewing apps
You can view the apps that are available for integration via the Discover apps tab in the Apps menu.
There are two ways to view the apps you've integrated in the RingCentral app. You can either view the app in a conversation via the conversation details panel or via the My app tab in the Apps menu.
Viewing apps in the conversation details
The Apps tab in the conversation details contains a list of the apps you have integrated in that conversation. To view this list, follow these steps:
1. Navigate to Message via the side menu bar
2. Select a conversation on the left pane where the app was integrated
3. Click the More kebab icon in the conversation details panel on the right pane and click Apps from the dropdown menu
The list of apps appear in alphabetical order with the name of the creator beneath the name of the app.
Viewing apps in the Apps interface
The My apps tab in the Apps interface contains all the apps that you have integrated with the RingCentral app. To view this list, navigate to Apps via the side menu bar and then select the My apps tab on the left pane.
The list of apps appear on the right pane in alphabetical order with the conversation name or team name beneath the name of the app.
Finding an app in the Apps interface
The Apps interface makes it easier to discover an app through filtering search. The search bar helps you find out if an app is available for integration or has already been integrated in the RingCentral app. To search for an app, follow these steps:
1. Navigate to Apps via the side menu bar
2. Click on Discover apps on the left pane if you’d like to search for available apps
OR
Click on My apps on the left pane if you’d like to search for an app that has been integrated
3. Begin typing the name of the app on the search bar at the upper right. If the app is available or has been added, its tile will appear on the right pane
Enabling and disabling an app
You can disable an app that you have integrated with the RingCentral app if you’d like to temporarily stop receiving notifications from that app. To start receiving notifications again, you can re-enable it. There are two ways that you can disable and enable an app. Let’s review both of these methods below.
Enabling and disabling an app in the conversation details
To enable or disable an app in the conversation details, follow these steps:
1. Navigate to Message via the side menu bar
2. Select the conversation on the left pane where the app was integrated
3. Click the More kebab icon in the conversation details panel on the right pane and click Apps from the dropdown menu
4. Hover your mouse over the app that you’d like to enable or disable
5. Click the toggle bar to enable or disable the app
Enabling and disabling an app in the Apps interface
To enable and disable an app in the Apps interface, follow these steps:
1. Navigate to Apps via the side menu bar
2. Click My apps on the left pane
3. Browse through the apps list or use the search bar to find the app that you’d like to enable or disable
4. Hover your mouse over the app and click the toggle bar at the far right to enable or disable the app
Deleting an app
If you’d like to permanently stop receiving notifications from an app, you can delete that app from your integrations list. There are two ways to delete an app. Let’s review both of these methods below.
Deleting an app in the conversation details
To delete an app in the conversation details, follow these steps:
1. Navigate to Message via the side menu bar
2. Select the conversation on the left pane where the app was integrated
3. Click the More kebab icon in the conversation details panel on the right pane and click Apps from the dropdown menu
4. Hover your mouse over the app that you’d like to delete
5. Click the More kebab icon and click Delete from the dropdown menu
6. Click Delete on the Delete app? modal window
Deleting an app in the Apps interface
To delete an app in the Apps interface, follow these steps:
1. Navigate to Apps via the side menu bar
2. Select My apps on the left pane
3. Browse through the apps list or use the search bar to find the app that you’d like to delete
4. Hover your mouse over the app and click the Delete trash can icon at the far right
5. Click Delete on the Delete app? modal window
© 1999-2022 RingCentral, Inc. All rights reserved.