1. Click the New actions plus button located at top right.
2. Select Send new text from the dropdown menu.
3. If you have several Caller IDs assigned to you, click inside the Text from field and select the Caller ID you’d like the text to come from.
4. Enter the name or phone number of the person you’d like to text in the To field.
5. Click the Next button to navigate to text message conversation.
6. Draft a message in the message field at the bottom of the app.
7. Send the text message by pressing Enter or Return on your keyboard.