Engage Digital | System requirement specifications

The following are the recommended system requirement specifications for the RingCentral Engage Digital platform.

Browser

For agents and administrators, use the following versions of browsers:
  • Mozilla Firefox: latest version and its predecessor
  • Mozilla Firefox ESR: latest version
  • Google Chrome: latest version and its predecessor
  • Apple Safari: latest version and its predecessor
  • Microsoft Edge: latest version and its predecessor
  • Microsoft Internet Explorer: version 11 (except agents using the co-browsing feature)
The rest of the system requirements apply to all users.

Operating system

Use a computer with an operating system that supports a compatible browser.

RAM

Use a computer with at least 4GB of system memory.

Screen resolution

Use a monitor that has a resolution that is at least 1,024 pixels wide.

Internet connection

Connect to the Engage Digital platform using an internet connection with a speed of at least 1Mbps.
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