1. While on a call, select the Requeue looping arrow icon under the dialpad to open the Requeue call window or click on the Requeue button if there is one on your script (the Requeue button on your script may look different from the call control icon).
2. Click on the Select requeue shortcut dropdown menu and choose a requeue shortcut from the list.
3. Check the Stay on call box (optional).
4. Once the transfer is completed and you’re ready to end the call, hang up the call via the red button beneath the dialpad.