Attention: The security certificate on some deskphones expired on August 16, 2024. RingCentral updated them, but if your phone isn’t working, it may be because the update failed. To get your phone working again, you’ll need to factory reset it and set it up again.
From the Analytics portal left navigation bar, click on Live Reports. You can expand the navigation bar to see icon labels by hovering over any part of the bar.
Click the Add Dashboard plus icon to the right of the Dashboard name field in the upper left to get started creating a new dashboard.
In the New Dashboard window, give your dashboard a name and choose whether to make it Private and visible only to you, or Public, and viewable by anyone with access to Live Reports. Click Save.
You will see a new dashboard with a blank Add widget tile showing a plus sign. Click the plus sign to access widget options.