Managing external guest settings in the
RingCentral
app
=========================================================================================================================
Guests are
RingCentral
users from outside your organization who've been invited to collaborate in a team conversation. As an admin, you can manage which individual guests or email domains are allowed to start conversations with your coworkers.
Managing external guest settings for messaging
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* Click **Settings** in the navigation bar.
* Under the **Administration** dropdown, select **Messaging**.
* Under **External guest settings** , click the toggle on or off to control whether external guests can start a conversation with your coworkers.
* Click **Manage** to create allow/block lists to determine which guests can initiate conversations.
* This list allows or blocks guests from messaging coworkers, even if the external guest communications setting is turned off.
* To add a new domain or email address:
* Click **Add new** in the pop up.
* Enter a domain or email address, then click the dropdown and select **Block** or **Allow**.
* Click **Add**.
* Click **Done** .
**Additional resources**
[Managing shared external contacts in the Admin Portal](https://support.ringcentral.com/article-v2/Managing-the-shared-directory-of-external-contacts-in-the-RingCentral-Admin-Portal.html?brand=RingCentral&product=RingEX&language=en_US "")
[Blocking or removing guests in the RingCentral app](https://support.ringcentral.com/article-v2/Removing-guests-in-the-RingCentral-app.html?brand=RingCentral&product=RingEX&language=en_US "")