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Managing external guest settings in the RingCentral app

Users who don't work for your company, but were invited to collaborate in a team conversation, are considered guests in the RingCentral app. Company admins can manage which individual guests, or guests from certain domains, are allowed to start conversations with company users.

Managing external guest settings

Click
Settings
in the navigation bar.
Under the
Administration
dropdown, select
Messaging
.
Under
External guest settings
, you can manage:
External guest communications
: Turn this setting on or off to control whether external guests can start conversations with your coworkers.
Domain allow/block list
: Click manage to control which external domains and email addresses can start conversations with your users.

Note: The Domain allow/block list will allow or block specific domains and email addresses from messaging your users, regardless of whether the external guest communication setting is toggled on or off.

In this article

Managing external guest settings

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