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Welcome to MyRingCentral
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Welcome to MyRingCentral
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Registering your business SMS/MMS 

Mobile carriers now require all business SMS users to register with The Campaign Registry (TCR) to ensure compliance with new regulations. These requirements apply to all businesses sending and/or receiving SMS from/to long code numbers (10DLC) through RingCentral.

The March 31, 2023 date to register with TCR has been extended. Following this date, we do not anticipate any mass blocking of SMS deliverability for RingCentral customers based explicitly on the elapsing of this deadline.
 
TCR registration is still required for all business SMS users, and we encourage customers to continue working on their TCR registration. Registration takes between 7 and 25 days. Learn more
TCR Registration
  1. Watch the TCR video to understand the new mobile carrier requirements and how this applies to you. 
  2. Review our checklist to help you ensure you have everything you need to register.
  3. Create your brand. Most companies only require one brand. The approval process for your brand typically takes 5-10 minutes.
  4. Next, register your campaign. Most companies will have one campaign, although you may have multiple campaigns depending on your business use case. The approval process for your campaign(s) typically takes 20-30 days.
  5. Finally, once your brand and campaign are registered, you will assign your numbers to your campaign.    

TCR and SMS registration

Overview

Enabling SMS for toll-free and High Volume SMS

Troubleshooting

Didn’t find what you’re looking for?

If you have questions and want to talk to someone, you can reach our dedicated support team at 8559258622. We are available Monday to Friday, from 5 A.M. to 5 P.M., Pacific Standard Time. 

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