Registering your business SMS/MMS 

Mobile carriers now require all business SMS users to register with The Campaign Registry (TCR) to ensure compliance with new regulations. These requirements apply to all businesses sending an SMS from long code numbers (10dlc), including all RingCentral customers.

Please register to ensure carriers do not block your SMS. Learn more

TCR Registration
  1. Watch the TCR video to understand the new mobile carrier requirements and how this applies to you. 
  2. Review our checklist to help you ensure you have everything you need to register.
  3. Create your brand. Most companies only require one brand. The approval process for your brand typically takes 5-10 minutes.
  4. Next, register your campaign. Most companies will have one campaign, although you may have multiple campaigns depending on your business use case. The approval process for your campaign(s) typically takes 20-30 days.
  5. Finally, once your brand and campaign are registered, you will assign your numbers to your campaign.    

TCR and SMS registration

Overview

Enabling SMS for toll-free and High Volume SMS

Troubleshooting

Didn’t find what you’re looking for?

If you have questions and want to talk to someone, you can reach our dedicated support team at 8559258622. We are available Monday to Friday, from 5 A.M. to 5 P.M., Pacific Standard Time. 

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