Managing the Company Directory
==============================

If you don't have the **Company Directory** settings available, contact [<var class="keyword">
<div style="display: inline;">
Support
</div></var>](https://support.ringcentral.com/contact-support.html "") to enable it on your <var class="keyword">
<div style="display: inline;">
RingCentral
</div></var> online account.

**Company Directory Control** enables admins to take control of the company contacts shown on employees' clients. Through this feature, you can hide specific contacts in your company directory from being seen in the <var class="keyword">
<div style="display: inline;">
RingCentral
</div></var> app.

Note: Other users can still contact hidden users by directly dialing the number or by entering the email when creating a new message.

For more information about checking your company contacts, visit [Managing your company contacts in the <var class="keyword">
<div style="display: inline;">
RingCentral
</div></var> app desktop and web](https://support.ringcentral.com/article-v2/Managing-your-contacts-in-the-RingCentral-app.html?brand=RingCentral&product=RingEX&language=en_US "").

Hiding users from your Company Directory
----------------------------------------

Once a user is hidden, they cannot be directly contacted through phone, message, or video via the <var class="keyword">
<div style="display: inline;">
RingCentral
</div></var> app. However, other users can still call a hidden user by directly dialing the number or messaging them by directly typing their email when creating a new message.

* Sign in to the [<var class="keyword">
  <div style="display: inline;">
  Admin Portal
  </div></var>](https://service.ringcentral.com "").
* From the Quick Access home page, click **Manage Users** under the **Users** column. Alternatively, you can navigate to **Users \> User List \> Users with Extensions**.
* Select the user you want to manage.
* Click **User Details**.
* Untick the checkbox for **Include User in Company Directory**.

![media/image1.png](https://assets.ringcentral.com/content/dam/xml-assets/doc_team/en_us/ringcentral/mvp/Managing-the-Company-Directory/topics/media/image1.png)

Showing hidden users from your Company Directory
------------------------------------------------

* Sign in to the [<var class="keyword">
  <div style="display: inline;">
  Admin Portal
  </div></var>](https://service.ringcentral.com "").
* From the Quick Access home page, click **Manage Users** under the **Users** column. Alternatively, you can navigate to **Users \> User List \> Users with Extensions**.
* Select the user you want to manage.
* Click **User Details**.
* Tick the checkbox for **Include User in Company Directory**.

Unpublishing user's non-extension numbers
-----------------------------------------

Once the direct number, contact phone, or mobile phone number of a user is unpublished, the hidden number will not be shown in the user's profile in the <var class="keyword">
<div style="display: inline;">
RingCentral
</div></var> app. The hidden number cannot be searched and contacted through phone.

However, other users can still call the hidden number by directly dialing the exact phone number.

* Sign in to the [<var class="keyword">
  <div style="display: inline;">
  Admin Portal
  </div></var>](https://service.ringcentral.com "").
* From the Quick Access home page, click **Manage Users** under the **Users** column. Alternatively, you can navigate to **Users \> User List \> Users with Extensions**.
* Select the user you want to manage.
* Click **Phones and Devices**.
* Click **Unpublish** on the non-extension number/s you want to hide.

  ![media/image2.png](https://assets.ringcentral.com/content/dam/xml-assets/doc_team/en_us/ringcentral/mvp/Managing-the-Company-Directory/topics/media/image2.png)

* Alternatively, you can unpublish contact and mobile phones via **User Details \> General**.
* Untick the checkbox for **Publish in Company Directory** below the number/s you want to hide.

![media/image3.png](https://assets.ringcentral.com/content/dam/xml-assets/doc_team/en_us/ringcentral/mvp/Managing-the-Company-Directory/topics/media/image3.png)

Publishing a user's hidden non-extension numbers
------------------------------------------------

* Sign in to the [<var class="keyword">
  <div style="display: inline;">
  Admin Portal
  </div></var>](https://service.ringcentral.com "").
* From the Quick Access home page, click **Manage Users** under the **Users** column. Alternatively, you can navigate to **Users \> User List \> Users with Extensions**.
* Select the user you want to manage.
* Click **Phones and Devices**.
* Click **Publish** on the non-extension number/s you want to show.
* Alternatively, you can publish contact and mobile phones via **User Details \> General**.
* Tick the checkbox for **Publish in Company Directory** below the number/s you want to hide.

