Exporting message data in the <var class="keyword">
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RingCentral
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The message data export feature lets you download your business data in bulk. You may want to download your company's data if:

* You need to submit proof that you've fulfilled compliance requirements
* Your legal team requires data for a discovery process
* Your company conducts an internal review
* You want to preserve or archive company records

The message data export feature lets you download:

* Conversation history for direct, group, and team chats
* Calendar events
* Shared files
* Task details
* Lists of members and guests

Turning on message data export
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Note  
You need [super admin privileges](https://support.ringcentral.com/app/admin/desktop-web/add-super-admin-in-ringcentral-app.html "") to turn on message data export.

* Click **Settings** in the navigation bar.
* In the left panel, go to **Administration** (a), and then click **Messaging** (b).
* Scroll down to the **Message data export** section, then turn the **Enable message data export**toggle on.

![](https://assets.ringcentral.com/content/dam/xml-assets/doc_team/en_us/ringcentral/mvp/Exporting-message-data-in-the-RingCentral-app/topics/media/1-Data-export-RC-app.png)

Requesting and downloading a message data export
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To request and download a message data export:

* Click **Request** to the right of **Request export**.
* In the **Request export** window, click the **Type of data** dropdown and select *All conversations* , *Selected users* , or *Selected teams* .
  * For *Selected users*, start typing the name of a user, then select their name when it appears. You can add up to 10 users.
  * For *Selected teams*, start typing the name of a team, then select its name when it appears. You can add up to 10 teams.

* Select a date range for your data export. You can select *Last 7 days* , *Last 30 days* , *Last 90 days* , or *Custom range* .
  * For *Custom range* , click the **Pick a date** fields to select a **Start date** and **End date**. You can request up to 180 days of data for your export.
* Click **Request** . Your report will then appear under **Export history** , where you can check its status.

  There may be a delay before your report appears in the history list while the system prepares it. The wait time will depend on how much data you're exporting.

  ![](https://assets.ringcentral.com/content/dam/xml-assets/doc_team/en_us/ringcentral/mvp/Exporting-message-data-in-the-RingCentral-app/topics/media/2-Request-data-export-RC-app.png)

* Once your export request has been processed, it will appear under **Export history** . Click the **Download** icon to download your data as a ZIP file.
* Open the ZIP file with a decompression app on your computer. The main folder will contain several other folders, depending on the type of data that exists in your account(s). Each folder will contain individual files in JSON format.

  * **Chats**: Metadata from team, group, and direct messages
  * **Files**: Links to online copies of any message file attachments. The Files folder contains links to attachments, not the attachments themselves. Only admins or super admins will be able to open the links to view the actual attachments.
  * **Guests**: List of guest users
  * **Members**: List of all users
  * **Notes**: Contents of all notes posted in team, group, and direct conversations
  * **Posts**: Contents of all messages in team, group, and direct conversations
  * **Tasks**: Details for all tasks posted in team, group, and direct conversations
  * You'll also see a file called *request_info*.json, which lists the search criteria from your data export request.

**Additional resources**  
[Adding and removing RingCentral app admins](https://support.ringcentral.com/article-v2/Adding-and-removing-RingCentral-app-admins.html?brand=RingCentral&product=RingEX&language=en_US "")  
[Managing your company messaging settings RingCentral app](https://support.ringcentral.com/article-v2/Managing-your-domain-allowblock-list-in-the-RingCentral-app.html?brand=RingCentral&product=RingEX&language=en_US "")  
[Managing external guest settings in the RingCentral app](https://support.ringcentral.com/article-v2/Configuring-external-guest-settings-in-the-RingCentral-app.html?brand=RingCentral&product=RingEX&language=en_US "")  
[Managing a team's members as a super admin in the RingCentral app](https://support.ringcentral.com/article-v2/Managing-a-teams-members-as-a-super-admin-in-the-RingCentral-app.html?brand=RingCentral&product=RingEX&language=en_US "")