Home > RingCentral MVP > Message
Desktop & web
Mobile
Converting a group to a team in the RingCentral app for desktop and web
Last updated on November 9, 2022
In the RingCentral app, teams are useful for discussing a specific task, project, or topic. Groups are similar to direct messages because they’re good for ad hoc conversations.
You may start a group conversation, then realize it would work better as a team. Instead of creating a new team and losing your message history, you can convert an existing group into a team.
To convert a group to a team:
- Go to Message in the left navigation bar.
- Select a group conversation from the left panel.
- Click the three-dot More icon in the top right.
- Select Convert to team in the dropdown.
- In the popup window, enter a Team name.
- Click Convert to team.
Once you’ve converted a group to a team, that team will appear under Teams in the left panel.
© 1999-2022 RingCentral, Inc. All rights reserved.