HomeRingCentral MVP > Message
Desktop & web

Converting a group to a team in the RingCentral app for desktop and web

Last updated on November 9, 2022
In the RingCentral app, teams are useful for discussing  a specific task, project, or topic. Groups are similar to direct messages because they’re good for ad hoc conversations.
You may start a group conversation, then realize it would work better as a team. Instead of creating a new team and losing your message history, you can convert an existing group into a team. 
To convert a group to a team:
  1. Go to Message in the left navigation bar.
  2. Select a group conversation from the left panel.
  3. Click the three-dot More icon in the top right.
  4. Select Convert to team in the dropdown.
How to convert a team
  1. In the popup window, enter a Team name.
  2. Click Convert to team.
Convert to a team
Once you’ve converted a group to a team, that team will appear under Teams in the left panel.
© 1999-2022 RingCentral, Inc. All rights reserved.
We've sent you a link, please check your phone!
Please allow a full minute between phone number submissions.
There was an issue with SMS sending. Please try again. If the issue persists, please contact support.