Managing a team's profile in the <var class="keyword">
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RingCentral
</div></var> app
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Members added to a team, including yourself, can view the team's profile. The profile contains a list of team members, team admin settings, and more.

Select where you want to use this feature.

## Desktop & web

Managing a team's profile in the desktop or app
-----------------------------------------------

### Viewing a team's profile in the desktop or app

* Go to **Message** via the left navigation bar.
* Select a team from the conversation list.
* Click the three-dot **More** icon at the far right of the conversation header bar.
* Select the *View team profile* option from the dropdown.

![media/image1.png](https://assets.ringcentral.com/content/dam/xml-assets/doc_team/en_us/ringcentral/mvp/Managing-a-teams-profile-in-the-RingCentral-app/topics/media/image1.png)

Understanding a team's profile in the desktop or app
----------------------------------------------------

Once you open a team's profile, you'll see the following:

* The team name
* Description of the team (if provided)
* Action buttons:
  * **Message**: Click to start a message with the team
  * **Start video call**: Click to host a meeting with the team
  * **Start conference call**: Click to begin a conference call with the team

* A **Team members** and **Team admin settings** tab

Note: To start a video or conference call, company admins must first enable phone features at the company account level.

### Understanding the Team members section

Under the **Team members** tab, you'll find a search bar at the top that you can use to search for or add team members. At the far right of the search bar is an **Add team members** person icon, which you can click to add new members to your team.

Note: There's a limit of 10,000 team members maximum allowed in one team (of which 200 can be guests). If a team's member count reaches the limit, users won't be able to add more people.

Below the search bar is a list of all existing team members. Team admins will appear at the top of the list with an orange **Admin** badge beside the user's name.

When you hover over a team member's name, a series of icons appear at the far right. Clicking any of these icons will perform an associated action. Available actions depend on permissions. ![media/image2.png](https://assets.ringcentral.com/content/dam/xml-assets/doc_team/en_us/ringcentral/mvp/Managing-a-teams-profile-in-the-RingCentral-app/topics/media/image2.png)  
Performing actions on a user via the team profile
You can perform various actions from the team profile.

* Chat with a user via the **Message** chat bubble icon
* Start a meeting with a user via the **Video** icon
* Call a user via the **Phone** icon
* Open a user's profile via the *View profile* option under the three-dot **More** menu
* Remove a user from a team via the *Remove from team* option under the three-dot **More** menu (team admins only)
* Assign or unassign someone as a team admin via the *Assign/Unassign as team admin* option under the three-dot **More**menu (team admins only)

Understanding the Team admin settings
Whether you're an admin or member, you'll have access to the **Team admin settings** section of the profile. Clicking this tab takes you to a list of permissions configured during team creation.

If you're a team admin, you can navigate to this section and make changes to permissions at any time. You can use this section to view your permissions if you're not a team admin.  
Team admin settings
You have a few actions to choose from in the Team admin settings menu.

* **Add team members**: If enabled, non-admin members can invite other members to the team. Guests won't be able to add team members.
* **Post messages**: If enabled, non-admin members can post messages in the team conversation.
* **@team mention** : If enabled, non-admin members can @team mention in a message. To learn more, visit [Using @mentions in the <var class="keyword">
  <div style="display: inline;">
  RingCentral
  </div></var> app](https://support.ringcentral.com/article-v2/Using--mentions-in-the-RingCentral-app.html?brand=RingCentral&product=RingEX&language=en_US "").
* **Pin posts** : If enabled, non-admin members can pin posts. Pinned messages will appear under the **Pinned** tab in the conversation details pane at the far right.

If you're a team admin, you'll see two additional settings.

<!-- -->

* **Archive a team:** Archiving a team will remove it from your active conversations but not delete it permanently. You can always reactivate an archived team via the **Archived teams** page in the **Contacts** menu.
* **Delete a team**: Select this option to delete the team permanently.

## Mobile

Managing a team's profile in the mobile app
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Once you create a team, you and any other member added to the team will be able to view that team's profile. A team's profile contains a list of team members, team admin settings, and more.

### Viewing a team's profile in the mobile app

* Go to **Message** via the bottom menu bar.

  ![](https://assets.ringcentral.com/content/dam/xml-assets/doc_team/en_us/ringcentral/mvp/Managing-a-teams-profile-in-the-RingCentral-app/topics/media/image3.png)

* Select a team under the **Teams** tab.
* Tap on the team's name at the top of the message thread to view the team's profile.

Understanding a team's profile
------------------------------

When you open a team's profile, you'll see the following:

![](https://assets.ringcentral.com/content/dam/xml-assets/doc_team/en_us/ringcentral/mvp/Managing-a-teams-profile-in-the-RingCentral-app/topics/media/image4.png)

* The name of the team.
* Tap the padlock icon to change the team type to private. If your team is set to public, anyone in your organization will be able to join the team.
* The following action buttons:
  * Tap the chat bubble button to start a message with the team.
  * Tap the video camera button to start a meeting with the team.
  * Tap the circle button to start a conference call with the team.

* Tap **Post message via email** to copy the team's email address.
* Tap the plus icon to add members.
* A list of team members.
* A star icon at the top to add the team to your favorites.
* A gear icon at the top to view **User settings** , **Admin settings**, and actions that users are allowed to perform.

**Note**: In order to start a video or conference call, company admins must first enable phone features at the company account level.

### Understanding the user settings section

Whether you're a team admin or a regular team member, you will have access to the **User settings** . To access these settings, select the gear icon at top right. Under **User settings**, you can configure the following settings:

* **Favorite**: Toggle on to add the team to your favorites list.
* **Mute**: Toggle on to mute mobile and email notifications.
* **Mobile notifications** : If **Mute** is disabled, use this option to select when to receive mobile notifications from the team. Your options are *Every message* , *First new message only* , and *Off.*
* **Email notifications** : If **Mute** is disabled, use this option to select when to receive email notifications from the team. Your options are *Every 15 minutes* , *Every* *hour* , and *Off.*

### Understanding the Admin settings section

This section is only accessible to team admins and allows them to view and edit a list of permissions that was configured upon the creation of the team.

* **Team name**: Provide the name of your team in this field.
* **Team type** : Indicates if the team is public or private. Tap to reveal a popup window and choose from the following options:
  * *Private (invite only):* Choose this option if you want this team to be private. <var class="keyword">
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    RingCentral
    </div></var> app users will need to be invited to a private team, and they will be unable to search for this team if they have not been invited.
  * *Public (visible to any co-worker)*: Choose this option if you want the team to be public, meaning anyone can join without an invitation, and anyone can find it via search or the Contacts menu.

  **Remove team members**: Tap to select users to remove from the team.

* **Update team admins**: Tap to convert a member into a team admin.

### Understanding the Allow members to section

This section is only accessible to team admins and allows them to view and edit a list of permissions that was configured upon the creation of the team.

* **Team name**: Provide the name of your team in this field.
* **Team type** : Indicates if the team is public or private. Tap to reveal a popup window and choose from the following options:
  * *Private (invite only):* Choose this option if you want this team to be private. <var class="keyword">
    <div style="display: inline;">
    RingCentral
    </div></var> app users will need to be invited to a private team, and they will be unable to search for this team if they have not been invited.
  * *Public (visible to any co-worker)*: Choose this option if you want the team to be public, meaning anyone can join without an invitation, and anyone can find it via search or the Contacts menu.

* **Remove team members**: Tap to select users to remove from the team.
* **Update team admins** : Tap to convert a member into a team admin. To learn more, visit [Assigning a team member as an admin](https://support.ringcentral.com/article-v2/Assigning-a-team-member-as-an-admin.html?brand=RingCentral&product=RingEX&language=en_US "").

### Additional team actions

* **Close conversation**: Select this option to hide the team from your conversations list.
* **Archive team:**This option is available to team admins for archiving a team. Archiving a team will remove it from your active conversations but not delete it permanently.
* **Leave team**: Select this option to leave the team.
* **Delete a team**: This option is available to team admins for deleting the team permanently.