Canceling your RingCentral Video Pro and Pro+ account
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Canceling your RingCentral Video Pro and Pro+ account means that you will delete your account permanently. You can open a new account at any time, but the information from your current account will not be saved after 30 days from cancellation, including your meetings history, messages history, and scheduled meetings. You can save any of the information by downloading it before canceling your account.

To keep all of your history, you can restore your account within 30 days of cancellation by contacting Customer Care at (866) 733-0810 or (925) 271-7320 outside of the United States.

Note: You must be an admin to cancel your RingCentral Video Pro and Pro+ account.

Canceling your RingCentral Video Pro account in the RingCentral desktop and web app
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* Navigate to **Settings** via the left-hand navigation bar.
* Click the **Administration** tab on the left pane.
* Under **Delete account** , click **Delete account** at the far right of **Delete RingCentral Video Pro account** . A new browser tab will open redirecting you to the **Billing** tab of your RingCentral online account.
* Click **Cancel Subscription** at the lower right of the page. The **Cancel Subscription** window appears.
* Enter your account password, then click **Cancel Subscription**.
* Select a **Cancellation Reason** from the dropdown list.
* Leave a comment (optional), then click **Cancel Subscription**.
* Click **OK** on the **Cancel Subscription - Confirmation window** .

Canceling your RingCentral Video Pro account in the RingCentral online account
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* Log in as an admin to the [RingCentral online account](https://login.ringcentral.com/ "").
* Click the **Billing** tab. This will open the **Subscription \> Overview** page.
* Click **Cancel Subscription** at the lower right of the page. The **Cancel Subscription** window appears.
* Enter your account password, then click **Cancel Subscription**.
* Select a **Cancellation Reason** from the dropdown list.
* Leave a comment (optional), then click **Cancel Subscription**.
* Click **OK** on the **Cancel Subscription - Confirmation** window.

Canceling your RingCentral Video Pro+ account
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To cancel your RingCentral Video Pro+ account, you can call Customer Care at (866) 733-0810 or (925) 271-7320 outside of the United States.