Feature |
RingCentral Video Pro |
RingCentral Video Pro+ |
Price |
Free |
$11.99 per user per month (annual plan)
$14.99 per user per month (monthly plan) |
Capacity and access |
||
Number of meetings allowed |
Unlimited |
Unlimited |
Maximum meeting duration |
24 hours |
24 hours |
Maximum number of participants |
100 |
200 |
Cloud recording capacity |
10 hours |
100 hours |
Cloud recording retention period |
7 days |
1 year |
Call Me / Call Out, with 500 minutes included per user |
– |
✔ |
Unlimited message storage for entire account lifetime |
– |
✔ |
Admin access for managing RingCentral apps across your organization |
– |
✔ |
Admin file-sharing controls (Google Drive) |
– |
✔ |
Single sign-on (SSO) |
– |
✔ |
Video meetings |
||
HD video and audio
|
✔
|
✔
|
Virtual backgrounds
|
✔
|
✔
|
Closed captioning
|
✔
|
✔
|
Join using browser (no app required)
|
✔
|
✔
|
Instant and scheduled meetings
|
✔
|
✔
|
Active speaker and full-screen view
|
✔
|
✔
|
Switch meetings between desktop and mobile with one tap
|
✔
|
✔
|
Private and group in-meeting chat
|
✔
|
✔
|
Schedule meetings on behalf of others
|
–
|
✔
|
Company-level and user-level meetings settings
|
–
|
✔
|
RingCentral Rooms compatibility
|
–
|
✔
|
RingCentral Room Connector compatibility
|
–
|
✔
|
Team messaging |
||
Direct, group, and team messaging with internal and external users
|
Unlimited
|
Unlimited
|
Team file sharing
|
✔
|
✔
|
Team task management
|
✔
|
✔
|
Team event creation and sharing
|
✔
|
✔
|
Schedule meetings from messaging threads
|
✔
|
✔
|
Instantly create teams from meeting participant list
|
✔
|
✔
|
Export messages
|
–
|
✔
|
Integration with other products |
||
Join meetings from Microsoft 365 and Google Workspace
|
✔
|
✔
|
Schedule meetings from Microsoft 365 and Google Workspace
|
✔
|
✔
|
Show as Busy in Microsoft 365 and Google Workspace calendars
|
–
|
✔
|
–
|
✔
|
|
Developer APIs for custom integrations
|
–
|
✔
|
Customer support |
||
Web self-service and chatbot support
|
✔
|
✔
|
24/7 live agent support (web, chat, and phone)
|
–
|
✔
|
Analytics |
||
Advanced analytics for meeting performance, usage, and adoption
|
–
|
✔
|
Security |
||
Encrypted cloud recordings
|
✔
|
✔
|
Password-protected meetings
|
✔
|
✔
|
Waiting rooms
|
✔
|
✔
|
Compliance |
||
McAfee CloudTrust Enterprise-Ready rating
|
✔
|
✔
|
HITRUST certification
|
✔
|
✔
|
HIPAA/BAA compliant
|
✔
|
✔
|
ISO 27001, ISO 70017, and ISO 27018 certification
|
✔
|
✔
|
• RingCentral’s Acceptable Use Policy applies to all plans.
• Depending on the location of your company, certain taxes and/or fees may apply. Read RingCentral’s legal documentation to see which taxes and/or fees may apply to your RingCentral Video plan.