Home > Video > Overview > Intro to RingCentral Video Pro and Pro+

Intro to RingCentral Video Pro and Pro+

Last updated on September 13, 2022
RingCentral Video is a video meeting and collaboration platform that’s integrated into RingCentral’s MVP app for desktop, web, and mobile. With RingCentral Video, you can:
We offer RingCentral Video in two subscription plans: RingCentral Video Pro and RingCentral Video Pro+. The table below outlines the features of these two plans. Learn more about RingCentral Video plans and pricing.

To learn more about RingCentral Video:

RingCentral Video Pro and RingCentral Video Pro+ comparison

You can upgrade anytime from RingCentral Video Pro to RingCentral Video Pro+.

Feature

RingCentral Video Pro

RingCentral Video Pro+

Price

Free

$11.99 per user per month (annual plan)

$14.99 per user per month (monthly plan)

Capacity and access

Number of meetings allowed

Unlimited

Unlimited

Maximum meeting duration

24 hours

24 hours

Maximum number of participants

100

200

Cloud recording capacity

10 hours

100 hours

Cloud recording retention period

7 days

1 year

Call Me / Call Out, with 500 minutes included per user

Unlimited message storage for entire account lifetime

Admin access for managing RingCentral apps across your organization

Admin file-sharing controls (Google Drive)

Single sign-on (SSO)

Video meetings

HD video and audio
Virtual backgrounds
Closed captioning
Join using browser (no app required)
Instant and scheduled meetings
Active speaker and full-screen view
Switch meetings between desktop and mobile with one tap
Private and group in-meeting chat
Schedule meetings on behalf of others
Company-level and user-level meetings settings
RingCentral Rooms compatibility

Team messaging

Direct, group, and team messaging with internal and external users
Unlimited
Unlimited
Team file sharing
Team task management
Team event creation and sharing
Schedule meetings from messaging threads
Instantly create teams from meeting participant list 
Export messages 

Integration with other products

Join meetings from Microsoft 365 and Google Workspace
Schedule meetings from Microsoft 365 and Google Workspace
Show as Busy in Microsoft 365 and Google Workspace calendars
Developer APIs for custom integrations

Customer support

Web self-service and chatbot support
24/7 live agent support (web, chat, and phone)

Analytics

Advanced analytics for meeting performance, usage, and adoption

Security

Encrypted cloud recordings
Password-protected meetings
Waiting rooms

Compliance

McAfee CloudTrust Enterprise-Ready rating
HITRUST certification
HIPAA/BAA compliant
ISO 27001, ISO 70017, and ISO 27018 certification
Note

• RingCentral’s Acceptable Use Policy applies to all plans. 

• Depending on the location of your company, certain taxes and/or fees may apply. Read RingCentral’s legal documentation to see which taxes and/or fees may apply to your RingCentral Video plan.

HomeRingCentral app > Overview 
Desktop & web

Intro to RingCentral Video Pro and Pro+ 
| RingCentral app

The RingCentral Video Pro/Pro+ solution allows you to communicate from anywhere, on any device. Send a message, start or schedule a video meeting, and sync your calendars and contacts — from a single app.
Send messages, sync your contacts, and connect to your calendar with a unified user interface you can use to seamlessly transition between team messages and video meetings without losing track of what you’re working on.

RingCentral Video Pro and Video Pro+ Features

Features
Pro
Pro+
Pricing
Free
Annually: $11.99/user/mo
Monthly: $14.99/user/mo
Meeting duration
Maximum number of participants
100
200
Cloud recording
10 hrs
100 hrs
Cloud recording retention period
7 days
1 year
HD video & HD voice
Yes
Yes
Virtual background
Yes
Yes
Closed captioning
Yes
Yes
Instant join in browser with no app
Yes
Yes
Instant or scheduled meetings
Yes
Yes
Active speaker and full-screen view
Yes
Yes
1 tap desktop/mobile meeting switch
Yes
Yes
Private and group in-meeting chat
Yes
Yes
Custom personal meeting ID
Yes
Yes
Desktop and application sharing
Yes
Yes
Co-annotation on shared screen
Yes
Yes
Host controls (lock meeting, mute all, and participant control)
Yes
Yes
Launch up to 2 meetings at a time
Yes
Yes
Join by telephone dial-in
Yes
Yes
Encrypted data in-transit and at rest
Yes
Yes
Encrypted cloud recordings
Yes
Yes
Meeting password
Yes
Yes
Waiting room
Yes
Yes
Enterprise-Ready rating from McAfee CloudTrust
Yes
Yes
HITRUST certified
Yes
Yes
HIPAA/BAA compliance
Yes
Yes
ISO 27001, ISO 27017, and ISO 27018
Yes
Yes
Direct and team messaging
Yes
Yes
Team Messaging: Collaboration with internal and external users
Yes
Yes
Team Messaging: Document and file sharing
Yes
Yes
Team Messaging: Task management
Yes
Yes
Team Messaging: Team events
Yes
Yes
Schedule meetings from teams and create teams from meetings
Yes
Yes
Video integration within Microsoft Teams, Office 365, and Google Workspace
Yes
Yes
Schedule meetings to Office 365 and Google Workspace calendars
Yes
Yes
Two-way sync with Office 365 and Google Workspace calendars
Yes
Yes
Web self-service and chatbot support
Yes
Yes
Call me/call out with 500 included minutes
No
Yes
Delegate scheduling
No
Yes
Busy presence from Office 365 and Google Workspace calendars
No
Yes
Business app integrations (Coming soon)
No
Yes
User management
No
Yes
Company and user-level meetings settings
No
Yes
Single sign-on
No
Yes
Advanced analytics
No
Yes
Message data retention policy
No
Yes
Message data export
No
Yes
File sharing controls by admin (Google Drive)
No
Yes
24/7 live agent (web tickets, chat, and phone support)
No
Yes
Compatible with RingCentral Rooms (add on)
No
Yes
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