Home > RingCentral MVP > Phone
Desktop & web
Adding a park location to the HUD in the RingCentral desktop and web app
Last updated on December 23, 2022
Parking a call lets you put a call on hold from one endpoint, then resume the call from any other endpoint in your private park location group. When you park a call to your park location, any group member can pick it up.
Note: To use call parking, you’ll need to turn on the HUD feature and make sure you’ve added the park location to your HUD.
Adding a park location in your HUD
A park location group will be added to your Heads-up display (HUD) in the RingCentral app after an admin adds you as a member and you add it to your presence in the RingCentral online account.
Note: If you’ve deleted a park location, you can add it again later.
Using the new Phone menu
- In the left navigation bar, click Phone.
- Click the HUD tab.
- At the bottom of the window, click Add an extension.
- Enter the park location’s name or extension, then click Add.
Using the old Phone menu
- In the left navigation bar, click Phone.
- Under HUD, click Park locations.
- In the upper right corner, click the Add park location icon. If your list displays no park locations, click the Add park location button at the bottom of the right panel.
- Enter the park location’s name or extension, then click Add.
© 1999-2022 RingCentral, Inc. All rights reserved.