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Home > MVP > Phone > Intro to Phone in the RingCentral app
Intro to Phone in the RingCentral app
Last updated on December 22, 2022
Phone is the main location for placing calls, viewing and managing call history, and accessing voicemails and call recordings.
In the RingCentral desktop or web app
You can access various features in the Phone menu of the RingCentral app.
Call history
Voicemail
HUD
Conference
Phone settings
Configure your phone settings by going to Settings > Phone in the left navigation bar. You can update your Incoming calls, Outgoing calls, and General settings.
In the RingCentral mobile app
Tap the Phone icon in the bottom menu. You’ll see tabs for your dialpad, recent calls, and voicemails. Android users will also see a tab for recordings.
Dialpad
From the dialpad, you can make a call or change your outbound caller ID.
Recents
View a log of your call activities. Use the Search recent calls field to find calls by name, phone number, or extension. Tap the Filter icon to the right to show the following:
All: View a list of all your calls, including missed calls and audio conference calls.
Missed: View a list of your missed calls.
Voicemail
Access and manage your voicemails. Use the Search voicemails field to find voicemails by name, phone number, or extension. Tap the Filter icon to the right to view the following:
All: Access and play your voicemails.
Unread: View a list of your unplayed voicemails.
Recordings (Android only)
Access and manage your recordings. Use the Search recordings field to search for recordings using the caller’s name, phone number, or extension.
Conference
Tap the Conference icon in the upper right corner to view your conference room, start a conference call, and invite participants.
Phone settings
To change settings for the Phone menu:
Tap your profile picture in the top left.
Tap Phone.
You can update your Incoming calls, Outgoing calls, and General settings.