Desktop & web

Intro to Phone in the RingCentral app | RingCentral app

Settings

You can change your call settings via the Phone tab from the Settings menu, which allows you to:
  • choose your phone type and Caller ID, 
  • update your emergency address, 
  • Update your region and area code,
  • and more.

Making and receiving calls

All incoming and outgoing calls are handled via the dial pad, which pops out anytime you’re on an active call; here, you’ll have access to call control options like muting the caller, transferring the call, and more. 
View of dialpad

Call History

Manage your missed calls, listen to any call recordings and voicemails, and view a full log of your recent calls under the Phone menu option. Navigate to the Phone menu by clicking the phone icon in the left-hand navigation bar.

Text Messages

Additionally, you can use the RingCentral app to make and receive individual and group text messages and manage these messages under the Text section in the Phone interface.

Fax

In the Phone interface feature, fax allows you to:
  • Send
  • Receive
  • Download
  • Forward 
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