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Starting a conference call in the RingCentral app

The RingCentral mobile app and the RingCentral app on your desktop or web browser let you start a conference call with multiple participants. 
 
Where do you want to start a conference call?
Desktop & web
Mobile
You can start a conference call by clicking Start conference call anywhere you find it in the RingCentral app for desktop and web.

Starting a conference call using the New actions button

  1. Click the New actions icon in the upper right corner.
  2. Select Start a conference call.
Select Start a conference call
  1. The Conference call window will show your conferencing information. Update your details if necessary.
    1. Dial-in number: The number that participants use to dial in to the conference call. You can also include additional dial-in numbers. 
    2. Allow participants to join before host: If this is turned on, you’ll let participants join the conference call before the host joins.
  2. Click the Invite dropdown and choose how you’d like to invite participants.
    1. Invite by Text: Send a text message from your RingCentral phone number. Search for a contact or enter a number, then click Send. Note: This option is only available to users with direct numbers or DigitalLines.
    2. Invite by Email: Open your synced email account with an email that includes your conference call information filled in automatically. Add contacts, then send the email as you normally would. 
    3. Invite by Message: Send a direct message using the RingCentral app on your desktop or web browser. Enter your contacts’ names or email addresses, then click Send.
  3. Click Start conference.
Click Start conference

Starting a conference call from Message

  1. In the left navigation bar, click Message.
  2. Select a group or team conversation.
  3. Click the three-dot More icon at the top right of the main panel, then select Start conference call.
Click Start conference call
  1. Click Start. The dialpad will automatically open, and your conference call will begin.

Starting a conference call from Phone

  1. In the left navigation bar, click Phone.
  2. Click Conference calls. If you’re using the new Phone menu, click the Conference tab.
  3. Click My room to view your conferencing information.
Click My room
Click My room
  1. Update your details if necessary.
    1. Dial-in number: The number that participants use to dial in to the conference call. You can also include additional numbers.
    2. Allow participants to join before host: If this is turned on, you’ll let participants join the conference call before the host joins.
  2. Click the Invite dropdown and choose how you’d like to invite participants.
    1. Invite by Text: Send a text message from your RingCentral phone number. Search for a contact or enter a number, then click Send. Note: This option is only available to users with direct numbers or DigitalLines.
    2. Invite by Email: Open your synced email account with an email that includes your conference call information filled in automatically. Add contacts, then send the email as you normally would. 
    3. Invite by Message: Send a direct message using the RingCentral app on your desktop or web browser. Enter your contacts’ names or email addresses, then click Send.
  3. Click Start conference
Click Start conference

Starting a conference call on behalf of another user

You can start a conference call on behalf of another user only if they’ve turned on delegate permissions.
  1. In the left navigation bar, click Phone.
  2. Click Conference calls.
  3. Hover over the name of the conference room you’d like to use.
  4. Click Start a conference on behalf of.

Starting a conference call

  1. In the bottom menu, tap Phone.
  2. Tap the Conference call icon at the top right to view your conferencing information.
Click Phone
  1. Review your details and turn on Join before host if you want to allow participants to join the conference call before the host joins.
  2. Tap Invite and choose how you’d like to invite participants.
    1. Invite via message: Send a direct message to your company or personal contacts. Enter your contacts’ names or email addresses, then tap the Send icon.
    2. Invite via text: Send a text message to contacts on your mobile device. Search for a contact or enter a number, then tap the Send icon.
      Note: This option is only available to users with direct numbers or DigitalLines.
    3. Invite via email: Open your preferred email app to start an email that includes your conference call information filled in automatically. Enter your contacts’ email addresses, then tap Send.
  3. Tap Start conference.
Click Start conference

Converting a live call to a conference call

  1. While on a call, tap Add on your dialpad.
  2. Dial the number of the person you’d like to add to the call.
  3. Tap Next in the top right corner.
  4. Once the call connects with the second person, tap Merge.
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