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Starting a conference call in the RingCentral app

Last updated on August 16, 2022
This article explains how to start a conference call in the RingCentral mobile app and the RingCentral app on your desktop or web browser.
 
The RingCentral mobile app and the RingCentral app on your desktop or web browser let you start a conference call with multiple participants. 
 
Where do you want to start a conference call?
Desktop & web
Mobile
You can start a conference call by clicking Start conference call anywhere you find it in the RingCentral app on your desktop or web browser.

Starting a conference call using the new actions button

  1. Click the new actions (+) button to the left of your profile picture in the upper right corner.
  2. Select Start a conference call.
Select Start a conference call
  1. The Conference call window will show your conferencing information. Update your details if necessary.
    1. Dial-in number: The number that participants use to dial in to the conference call. You can also include additional dial-in numbers. 
    2. Allow participants to join before host: If this is turned on,  you’ll allow participants to join the conference call before the host joins.
  2. Click the Invite dropdown and choose how you’d like to invite participants.
    1. Invite by Text: Send a text message from your RingCentral phone number. Search for a contact or enter a number, then click Send. Note: This option is only available to users with direct numbers or DigitalLines.
    2. Invite by Email: Open your synced email account with an email that includes your conference call information filled in automatically. Add contacts, then send the email as you normally would. 
    3. Invite by Message: Send a direct message using the RingCentral app on your desktop or web browser. Enter your contacts’ names or email addresses, then click Send.
  3. Click Start conference.
Click Start conference

Starting a conference call from Message

  1. Go to Message in the left navigation bar.
  2. Select a group or team conversation.
  3. Click the More icon at the top right of the main panel, then select Start conference call.
Click Start conference call
  1. Click Start. The dialpad will automatically open, and your conference call will begin.

Starting a conference call from Phone

  1. Go to Phone in the left navigation bar.
  2. Click Conference calls.
  3. Click My room to view your conferencing information.
Click My room
  1. Update your details if necessary.
    1. Dial-in number: The number that participants use to dial in to the conference call. You can also include additional numbers.
    2. Allow participants to join before host: If this is turned on, you’ll allow participants to join the conference call before the host joins.
  2. Click the Invite dropdown and choose how you’d like to invite participants.
    1. Invite by Text: Send a text message from your RingCentral phone number. Search for a contact or enter a number, then click Send. Note: This option is only available to users with direct numbers or DigitalLines.
    2. Invite by Email: Open your synced email account with an email that includes your conference call information filled in automatically. Add contacts, then send the email as you normally would. 
    3. Invite by Message: Send a direct message using the RingCentral app on your desktop or web browser. Enter your contacts’ names or email addresses, then click Send.
  3. Click Start conference
Click Start conference

Starting a conference call on behalf of another user

You can start a conference call on behalf of another user only if they’ve turned on delegate permissions.
  1. Go to Phone in the left navigation bar.
  2. Click Conference calls.
  3. Hover over the name of the conference room you’d like to use.
  4. Click Start a conference on behalf of.

Starting a conference call

  1. Tap Phone in the bottom menu.
  2. Tap the icon at the top right to open your conferencing information.
Click Phone
  1. Review your details and turn on Join before host if you want to allow participants to join the conference call before the host joins.
  2. Tap Invite and choose how you’d like to invite participants.
    1. Invite via message: Send a direct message to your company or personal contacts. Enter your contacts’ names or email addresses, then tap the airplane button to send.
    2. Invite via text: Send a text message to contacts in your mobile device. Search for a contact or enter a number, then tap the airplane button to send the text message. Note: This option is only available to users with direct numbers or DigitalLines.
    3. Invite via email: Open your preferred email app with an email that includes your conference call information filled in automatically. Enter your contacts’ email addresses, then tap Send.
  3. Tap Start conference.
Click Start conference

Converting a live call to a conference call

  1. While on a call, tap Add on your dialpad.
  2. Dial the number of the person you’d like to add to the call.
  3. Tap Next in the top right corner.
  4. Once the call connects with the second person, tap Merge.
HomeRingCentral MVP > Phone
Desktop & web

Starting a conference call in the RingCentral app desktop and web

Last updated on June 8, 2022
With the RingCentral app, you can start a conference call with multiple participants. 

You can start a conference call by clicking Start conference call anywhere you find it in the app.

Starting a conference call using the plus icon

To start a conference call, click the plus icon at the upper right corner next to your profile photo, then select Conference call
 
Before starting a conference call, a message prompt will appear, showing your joining options:
  • Dial-in number: The regional or global number that the team or group members can use to dial into the conference call. You may include additional dial-in numbers. 
  • Host access: The number the host will use to dial in to the conference call.
  • Participant access: The number the guests will use to dial in to the conference call.
  • Join: Click this button to join the conference call.
Conference call options

Starting a conference call using the Message menu

  1. Go to Message in the left navigation bar.
  2. Select a group or team conversation.
  3. Click the More menu at the top right of the message, then select Start conference call.
More option
  1. Click Start. The dialpad will appear on your screen when you start a conference call.
Dial pad

Starting a conference call using the Phone menu

  1. Go to Phone in the left navigation bar.
  2. Click Conference calls.
Phone menu
  1. Click Start, then select joining options. 
  2. Click Start conference.
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