Mobile

Enabling RingOut in the RingCentral mobile app

Last updated on May 18, 2022
Introduction to the RingCentral app

Using RingOut Through the RingCentral App for Mobile

The RingOut feature allows users who have an unstable internet connection to use a landline or a mobile phone to make phone calls while still utilizing the carrier services of RingCentral. 
 
Once the RingOut feature is enabled and set up, you can make a phone call using your RingCentral account by dialing the party you’d like to call in the RingCentral app. Then, you can make the call to the specified phone number.

Enabling RingOut

  1. Go to Settings via the Menu button at the top-left (for Android). Or,
    Go to Settings via your profile photo at the top-left (for iOS).
  2. Tap Settings > Phone.
  3. Slide the toggle to enable RingOut under Outgoing calls.
Calling mode
  1. Tap RingOut number and enter a number for the RingCentral app to call.
  2. Tap Save.

Adding RingOut numbers

  1. Go to Settings via the Menu button at the top-left.
  2. Tap Settings > Phone.
  3. Slide the toggle to enable RingOut under Outgoing calls.
  4. Tap Add RingOut number and enter a number for the RingCentral app to call.
  5. Tap Save.

Using RingOut

  1. Enter a phone number on the dialpad.
  2. Tap the call button. RingCentral will then call your RingOut device.
  3. Answer the call from your designated RingOut number. The RingCentral app will then proceed to call the number you dialed.
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