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RingCentral app
> Phone
Desktop & web
Mobile
Parking and retrieving a call in the RingCentral app
| RingCentral app
Understanding the Phone interface
Intro to Phone in the RingCentral app
Navigating the Phone interface in the RingCentral mobile app
Making or taking calls
Enabling RingOut in the RingCentral mobile app
Making a call in the RingCentral app for mobile
Taking a call in RingCentral mobile app
Flipping a call in the RingCentral mobile app
Switching a call between desktop and phone in the RingCentral app
Starting a conference call in the RingCentral mobile app
Understanding the dialpad and call controls
Parking and retrieving a call in the RingCentral app
Using the dialpad in the RingCentral app for mobile
Understanding call controls in RingCentral mobile app
Using Call to Video in the RingCentral mobile app
Parking and retrieving a call in the RingCentral app
Transferring a call in the RingCentral mobile app
Managing your call history
Managing call history entries in the RingCentral mobile app
Managing voicemails
Managing voicemails in RingCentral mobile app
Managing text messages
Sending a text message in RingCentral mobile app
Managing faxes
Sending a fax in RingCentral mobile app
Managing a fax in the RingCentral mobile app
Managing your Phone settings
Configuring phone settings in the RingCentral mobile app
Parking a call enables you to place a call on hold and let another employee retrieve it from a different phone.
Parking a call for desktop or web
While on a live call, select the
Call Actions
button on the dialpad.
Click the
Park
option from the dropdown menu.
Make note of the parked number that appears in the banner at the top of the app.
Parking a call for mobile
While on a live call, select the
Call Actions
button on the call screen.
Tap the
Park
option from the menu.
Make note of the parked number that appears in the banner at the middle of the app.
To park a location to a paging group in your company, tap
Yes
to page the park location to a paging group in your company.
Retrieving the parked call
Open the dialpad on either the RingCentral app.
Type the parked number into the keypad.
Click on the green phone button at the bottom of the dialpad to retrieve the parked call.
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