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Connecting your Microsoft, Google, Apple, or device calendar to the RingCentral app

Last updated on September 28, 2022
Connecting your Microsoft 365, Exchange (on-premises), Google, Apple, or device calendar to the RingCentral app lets you see all your scheduled meetings and other events in one location.
 
Meetings scheduled in the RingCentral app will be synced to your calendar, and meetings scheduled in your calendar will be synced to the RingCentral app.
 
Where do you want to connect your calendar?
Desktop & web
Mobile

Connecting your Microsoft or Google calendar

  1. Go to Settings in the left navigation bar.
  2. Click Calendars and contacts in the left panel.
  3. Click the Sign in button to the right of Account connections for the calendar you’d like  to connect.
Click Sign in
  1. In the popup window, make sure the box to the right of Calendar is selected. Deselect the box for Personal contacts if you don’t want your contacts to sync with the RingCentral app on your desktop or web browser.
Allow RingCentral access
  1. Click Connect to open the Microsoft or Google authentication page in your web browser. 
  2. Select the account you want to allow access to and sign in if requested, then click Allow.
  3. Click Save.

Connecting your local Apple calendar

  1. Go to Settings in the left navigation bar.
  2. Click Calendars and contacts in the left panel.
  3. Click the Connect with Calendar button to the right of Calendar.
Connect with Calendar
  1. Click Continue to grant RingCentral access to your calendar.
  2. Under Calendar, select the box next to each calendar you’d like to connect.
  3. Click Connect to save your changes.

Disconnecting your calendar

  1. Go to Settings in the left navigation bar.
  2. Click Calendars and contacts in the left panel.
  3. Click the Manage button to the right of the account you’d like to disconnect.
Click Manage
  1. Click Disconnect, then click Disconnect again to confirm.
Click Disconnect

Connecting your calendar

  1. Tap your profile picture at the top left.
  2. Tap Connected accounts.
  3. Tap the account for the calendar you’d like to connect.
Tap the account then Connect
  1. Tap Connect. Follow the prompts to allow RingCentral to access your account. Note: This step isn’t necessary for iPhone or device accounts. 
  2. Under Calendars, turn on Access calendars and select the calendars you’d like to connect. Note: You may be asked to sign in to your account. 
Turn on Access calendars

Disconnecting your calendar

  1. Tap your profile picture at the top left.
  2. Tap Connected accounts.
  3. Tap the account you’d like to disconnect. 
  4. Tap Disconnect, then tap Disconnect again to confirm. 
Tap Disconnect

Removing calendar permissions in your phone settings

  • iOS: Go to Settings > RingCentral, then turn off Calendars.
  • Android: Go to Settings > Apps > RingCentral > Permissions > Calendar, then tap Don’t Allow.
Desktop & web

Connecting your Microsoft, Google, or Apple calendar to the RingCentral app desktop and web | RingCentral app

Last updated on July 01, 2021
You can connect your Microsoft, Google, or Apple calendar to the RingCentral app on your desktop or web browser so you can view and join upcoming meetings. This makes it easier to schedule new meetings or view and join upcoming meetings you’ve scheduled from your calendar. 
 
Any scheduled meeting from the RingCentral app on your desktop or web browser will be synced to your calendar, and vice versa.

Connecting your Microsoft 365 and Exchange (on-premise) calendar

  1. Go to Settings in the left navigation bar.
  2. Click Calendars and contacts in the left panel.
Contacts and Calendars tab from the left pane
  1. Under Microsoft, click the Sign in with Microsoft button at the far right of Account connections.
Account connections Sign in with Microsoft button
  1. You have the following options when connecting your Microsoft calendar:
    • Calendar: Grant access so you can easily join your upcoming meetings.
    • Personal contacts: Grant access so you can manage all your personal contacts from one place.
    • Global Address List: Grant access to your company directory so you can communicate with all your teammates in the same app. Note: Your admin must turn this on before you can access it. 
Check calendar box
  1. Click Connect.
  2. Select or sign in to your Microsoft account, then click Accept.
  3. Under Calendar in the Connect calendar window, select the box next to each calendar you’d like to connect.
Connect calendar window
  1. Click Done to save your changes.

Connecting your Google calendar

  1. Go to Settings in the left navigation bar.
  2. Click Calendars and contacts in the left panel.
  3. Under Google, click the Sign in with Google button at the far right of Account connections.
Account connections Sign in with google
  1. Ensure the box for Calendar is selected.
Check calendar box
  1. Click Connect
  2. Select or sign in to your Google account, then click Allow.
  3. Under Calendar in the Connect calendar window, select the box next to each calendar you’d like to connect. .
Connect calendar window
  1. Click Done to save your changes.

Connecting your Local Apple Calendar (Mac only)

  1. Go to Settings in the left navigation bar.
  2. Click Calendars and contacts in the left panel.
  3. Under Apple, click the Connect with Calendar button at the far right of Calendar. 
  1. Click Continue to grant RingCentral access to your calendar and contacts.
  2. Under Calendar in the Connect calendar window, select the box next to each calendar you’d like to connect.  
  3. Click Connect to save your changes.

Managing your calendar connections

Once you’re finished syncing your Microsoft, Google, or Apple calendar, any meetings scheduled in those calendars will appear in the RingCentral app on your desktop or web browser under  Meetings in the main panel after you go to Video in the left navigation bar. 
Manage calendar connections

Disconnecting your calendar

  1. Go to Settings in the left navigation bar.
  2. Click Calendars and contacts in the left panel.
  3. Under Microsoft, Google, or Apple, click the Manage button at the far right of Account connections.
Click the Manage button at the far right of Account connections
  1. Click Disconnect.
Click disconnect

Avoiding or resolving issues when connecting to calendars

You may encounter error messages when connecting your Microsoft 365, Microsoft Exchange (on-premise), or Google calendar on the RingCentral app desktop and web. A third party may cause the error messages, and these messages may appear while a calendar is syncing.
 
To avoid or resolve these errors:
  • Using the same connected account you used to sign up with RingCentral, visit the Google calendars or Outlook calendars to check whether the syncing works.
  • Contact your company's Google or Microsoft account admin to confirm the connected account has permission to use Google Calendar or Microsoft Graph API.
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