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Home > MVP > Users > Connecting your Microsoft, Google, Apple, or device calendar to the RingCentral app

Connecting your Microsoft, Google, Apple, or device calendar to the RingCentral app

Last updated on December 30, 2022

When you connect your Microsoft 365, Microsoft Exchange (on-premises), Google, Apple, or device calendar to the RingCentral app, you’ll see all of your scheduled meetings and other events in one location.

Meetings scheduled in the RingCentral app appear on your calendar and vice versa.

Where do you want to connect your calendar?

Desktop & web

Mobile

In the left navigation bar, click Settings.
In the left panel, click Calendars and contacts.
Click the Sign in button next to the calendar you want to connect.

In the popup window, check the necessary boxes to enable access to your calendar or contacts.
1. Microsoft 365: Check the boxes to enable access to your Calendar, Personal contacts, and Global Address List.
  1. i. Check the box next to Calendar to sync your Microsoft calendar with the RingCentral app.
  2. ii. Check the box next to Personal contacts to sync your Microsoft 365 personal contacts with the RingCentral app.
  3. iii. Check the box next to Global Address List to sync your Microsoft 365 company directory contacts with the RingCentral app.
2. Exchange: Enter your username, password, Exchange Web Service (EWS) URL, and version. Note: Contact your IT admin for assistance if you don’t have your EWS URL and version.
3. Google: Check the boxes to enable access to your Calendar, Personal contacts, and Directory.
  1. i. Check the box next to Calendar to sync your Google calendar with the RingCentral app.
  2. ii. Check the box for Personal contacts to sync your Google personal contacts with the RingCentral app.
  3. iii. Check the box next to Directory to sync your Google corporate directory contacts with the RingCentral app.

Click Connect to open the Microsoft or Google authentication page in your web browser.
Note: If you’re connecting your Exchange (on-premises) calendar, check the Access calendars on the popup window.
Select the account you want to allow access to and sign in if requested, then click Allow.
Click Save.

Connecting your local Apple calendar

In the left navigation bar, click Settings.
In the left panel, click Calendars and contacts.
Scroll down to the Apple section. To the right of Calendar, click Connect with Calendar.

Click Continue to grant access to your calendar.
Under Calendar, select the box next to each calendar you’d like to connect.
Click Connect to save your changes.

Disconnecting your calendar

In the left navigation bar, click Settings.
In the left panel, click Calendars and contacts.
Click Manage to the right of the account you’d like to disconnect.

Click Disconnect, then click Disconnect again to confirm.

Connecting your calendar

Tap your profile picture at the top left, then tap Connected accounts.
OR
Go to Video, then tap Connect calendar button.
OR
Go to Video > More three-dot icon at the upper right, then select Calendar settings from the dropdown.
Under Accounts, tap the account for the calendar you’d like to connect.

Tap Connect. Follow the prompts to let RingCentral access your account. Note: This step isn’t necessary for iPhone or device accounts.
Check the necessary boxes to enable access to your calendar or contacts. Note: You may be asked to sign in to your account.
1. Microsoft 365: Check the boxes to enable access to your Calendar, Personal contacts, and Global Address List.
  1. i. Check the box next to Calendar to sync your Microsoft calendar with the RingCentral app.
  2. ii. Check the box next to Personal contacts to sync your Microsoft 365 personal contacts with the RingCentral app.
  3. iii. Check the box next to Global Address List to sync your Microsoft 365 company directory contacts with the RingCentral app.
2. Exchange: Enter your username, password, Exchange Web Service (EWS) URL, and version. Note: Contact your IT admin for assistance if you don’t have your EWS URL and version.
3. Google: Check the boxes to enable access to your Calendar, Personal contacts, and Directory.
  1. i. Check the box next to Calendar to sync your Google calendar with the RingCentral app.
  2. ii. Check the box for Personal contacts to sync your Google personal contacts with the RingCentral app.
  3. iii. Check the box next to Directory to sync your Google corporate directory contacts with the RingCentral app.
  4. iv. Check the box next to Google Drive to sync your Google Drive files with the RingCentral app.

Confirm by tapping OK for Microsoft, Connect for Exchange, or Sign in with Google for Google.
Note: If you’re connecting your Exchange (on-premises) calendar, slide the toggle for Access calendars.

Disconnecting your calendar

Tap your profile picture at the top left.
Tap Connected accounts.
Tap the account you’d like to disconnect.
Tap Disconnect, then tap Disconnect again to confirm.

Removing calendar permissions in your phone settings

iOS: Go to Settings > RingCentral, then turn off Calendars.
Android: Go to Settings > Apps > RingCentral > Permissions > Calendar, then tap Don’t Allow.

Home > RingCentral app > Users

Desktop & web

Mobile

Connecting your Microsoft, Google, or Apple calendar to the RingCentral app desktop and web | RingCentral app

Last updated on July 01, 2021

You can connect your Microsoft, Google, or Apple calendar to the RingCentral app on your desktop or web browser so you can view and join upcoming meetings. This makes it easier to schedule new meetings or view and join upcoming meetings you’ve scheduled from your calendar.

Any scheduled meeting from the RingCentral app on your desktop or web browser will be synced to your calendar, and vice versa.

Connecting your Microsoft 365 and Exchange (on-premise) calendar

Go to Settings in the left navigation bar.
Click Calendars and contacts in the left panel.

Contacts and Calendars tab from the left pane

Under Microsoft, click the Sign in with Microsoft button at the far right of Account connections.

Account connections Sign in with Microsoft button

You have the following options when connecting your Microsoft calendar:
- Calendar: Grant access so you can easily join your upcoming meetings.
- Personal contacts: Grant access so you can manage all your personal contacts from one place.
- Global Address List: Grant access to your company directory so you can communicate with all your teammates in the same app. Note: Your admin must turn this on before you can access it.

Click Connect.
Select or sign in to your Microsoft account, then click Accept.
Under Calendar in the Connect calendar window, select the box next to each calendar you’d like to connect.

Click Done to save your changes.

Connecting your Google calendar

Go to Settings in the left navigation bar.
Click Calendars and contacts in the left panel.
Under Google, click the Sign in with Google button at the far right of Account connections.

Ensure the box for Calendar is selected.

Click Connect.
Select or sign in to your Google account, then click Allow.
Under Calendar in the Connect calendar window, select the box next to each calendar you’d like to connect. .

Click Done to save your changes.

Connecting your Local Apple Calendar (Mac only)

Go to Settings in the left navigation bar.
Click Calendars and contacts in the left panel.
Under Apple, click the Connect with Calendar button at the far right of Calendar.

Click Continue to grant RingCentral access to your calendar and contacts.
Under Calendar in the Connect calendar window, select the box next to each calendar you’d like to connect.
Click Connect to save your changes.

Managing your calendar connections

Once you’re finished syncing your Microsoft, Google, or Apple calendar, any meetings scheduled in those calendars will appear in the RingCentral app on your desktop or web browser under Meetings in the main panel after you go to Video in the left navigation bar.

Disconnecting your calendar

Go to Settings in the left navigation bar.
Click Calendars and contacts in the left panel.
Under Microsoft, Google, or Apple, click the Manage button at the far right of Account connections.

Click the Manage button at the far right of Account connections

Click Disconnect.

Avoiding or resolving issues when connecting to calendars

You may encounter error messages when connecting your Microsoft 365, Microsoft Exchange (on-premise), or Google calendar on the RingCentral app desktop and web. A third party may cause the error messages, and these messages may appear while a calendar is syncing.

To avoid or resolve these errors:

Using the same connected account you used to sign up with RingCentral, visit the Google calendars or Outlook calendars to check whether the syncing works.
Contact your company's Google or Microsoft account admin to confirm the connected account has permission to use Google Calendar or Microsoft Graph API.