Adding phone numbers in the Admin Portal
Adding phone numbers in the Admin Portal
Admins can add new local
, toll-free, and vanity
phone numbers, then assign them to different extensions in the RingCentral
Admin Portal.Direct numbers can also be assigned to existing user or group extensions.
What type of number would you like to add?
Adding a local number
- Sign in to theAdmin Portal.
- Click thePhone Systemtab.
- ClickPhone Numbers, thenAll Numbers.
- ClickAdd Number.
- UnderSelect Numbers, click the dropdowns to select:
- Location: Country where the number will be used
- Number Type:Local Number
- Cost Center: Cost center where the number will be charged, if applicable.
- UnderNumber Information, click the dropdowns to select:
- State/Province
- Area Code
ImportantYou’ll get a notification if no numbers are available for the area code you selected. To find available phone numbers in your region, select a different area code from the dropdown. - Select from the available numbers listed in theNumbers Available in your Number Inventoryor theNumbers Available fromdropdowns.RingCentral
- ClickAdd Numbersand review the details.
- ClickNext.
- Select which extension the number will be assigned to:
- Auto-Receptionist: Automated IVR system for your company
- Video & Audio Conferencing: Numbers used forRingCentralvideo and audio conferencing, shown on the dial-in screen and meeting/conference invitations
- Extension: User, IVR menu, sites, groups, or other company extensions
NoteIf you selected multiple numbers, you’ll need to clickAssign to Ext.and repeat this step for each number. - ClickNext.
- Review your phone order details, then check the box next to the acknowledgment statement and clickNext.
- ClickDone.