Intro to the RingCentral AI Assistant
The RingCentral AI Assistant provides features that transcribe and summarize your phone calls and video meetings, and write, improve, or translate your chat and SMS messages. Admins can turn the AI Assistant on or off for their organization.
Note: The AI Assistant is being introduced gradually over the coming months. Availability will depend on your plan.
AI-powered notes
Turn on notes during your phone calls to get live transcripts, call recaps, summaries, and tasks.
Go to
Phone
and click the Notes
tab to find all your call notes in one place. 
AI writer and translator
Use AI tools to draft, compose, or translate your messages and texts.
Message summaries (Beta)
Summarize unread messages individually or catch up on long threads with Message summaries.
Video meeting highlights
The AI Assistant processes your recorded video meetings and provides automatically generated highlights including a brief of the meeting focus, key words and phrases mentioned, and a summary of the main points discussed.
Managing the AI Assistant
Admins can turn the AI assistant on or off for their organization through the RingCentral Admin Portal.
You can manage the AI Assistant manually for individual users, or in bulk by uploading a template.
To manage the AI Assistant for individual users:
- Sign in to the Admin Portal.
- Go toUsers > Users with Extensions.
- Click any user’s name.
- UnderAI, click the toggle to turn the AI Assistant on or off for the selected user.
In this article
AI-powered notes
AI writer and translator
Message summaries (Beta)
Video meeting highlights
Managing the AI Assistant